Ratings based on 76 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Sep 2024
Excellent
Comment from Hotel Management
24 Oct 2024 by Flurina Held, Deputy, Hotel Management
Dear guestThank you very much for your full score - we are glad you could fully enjoy your stay with us! Looking forward to welcoming you soon in Thun.Best regardsFlurina Held, Deputy
by A verified traveler
Posted 20 Jul 2024
Comment from Hotel Management
12 Aug 2024 by Flurina Held, Deputy, Hotel Management
Dear BrendanThank you very much for rating us with the full score. We are very happy that you could fully enjoy your stay. Looking forward to hopefully welcoming you soon.Best regardsFlurina Held, Deputy
by A verified traveler
Posted 5 Apr 2024
Wonderful staff. Property has been renovated completely. Spa is included and was wonderful. Easy parking. Loved being able to walk right out of hotel to lake and nearby park and city nearby.
Comment from Hotel Management
11 Apr 2024 by Flurina Held, Deputy, Hotel Management
Dear KaweloleimakuaIt sounds like you had a fantastic experience! We are glad to hear that you enjoyed the wonderful staff, the nice property including the spa facilities and the convenient parking. It is great that you appreciated being able to walk right out of the hotel to enjoy the lake, nearby park and the city. Thank you for sharing your positive feedback and we hope to welcome you back again soon for another enjoyable stay!Best regardsFlurina Held, Deputy
by A verified traveler from Doha
Posted 10 Mar 2024
Nice
Comment from Hotel Management
22 Mar 2024 by Flurina Held, Hotel Management
Dear EidThank you very much for your feedback. We are glad to hear, that you have enjoyed your stay with us.Best regardsFlurina Held, Deputy
by A verified traveler
Posted 5 Sep 2023
Wonderful place to stay. Views abound…
Comment from Hotel Management
15 Sep 2023 by Flurina Held, Deputy, Hotel Management
Dear SaharThank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us! We work harder everyday to make everyone feel home and comfortable. We hope to see you soon again very soon! Best regardsFlurina Held, Deputy
by A verified traveler
Great hotel, including ebikes
Posted 21 Aug 2023 on HotelsThis is a really nice hotel- big and modern bathrooms, nice bedrooms, excellent breakfast, ebikes for rent, etc. The pillows were way to soft/thin for us, but after requesting some help, the reception brought up different pillows for us that were great.
Comment from Hotel Management
22 Aug 2023 by Flurina Held, Hotel Management
Dear guestThank you very much for your great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsFlurina Held, Deputy General Manager
by A verified traveler
Posted 12 Aug 2023
Bus stop right out front that takes you into the center of town.
Comment from Hotel Management
16 Aug 2023 by Flurina Held, Hotel Management
Dear JosephThank you very much for the full score - we are very happy! See you soon again on Lake Thun.Best regardsFlurina Held
by A verified traveler
Posted 2 Jul 2023
Hotel doesn’t has Air condition only natural air
Comment from Hotel Management
3 Jul 2023 by Flurina Held, Hotel Management
Dear TarunThank you for your feedback. Our hotel rooms do not have air condition. Only our two Panorama Suites does have an air condition. Furthermore, you do have a beautiful view to the lake when booking one of those Panorama Suites.Best regards
by A verified traveler
Posted 11 Aug 2022
by A verified traveler
Not as advertised...
Posted 9 Aug 2022 on HotelsWe literally booked this hotel to use the spa after a long hike. When we arrive and go down, the whirlpool is out of order. It stayed like that for the two days we stayed. Not cool at all when this feature is so prominently shown to entice you to book. Won't probably come back...
Comment from Hotel Management
10 Aug 2022 by Congress Hotel Seepark, Hotel Management
Dear Mr. Camilo
Thank you for your visit and the time you took to share your impressions with us.
We are very sorry that you could not use the jacuzzi, which failed due to a technical defect. Please accept our apologies for these circumstances. It would be a great pleasure for us if you give us another chance and visit us again at a further date. Until then, we wish you all the best and greet you warmly from Lake Thun.
Alexandra Ertle, Quality Management
