Ratings based on 958 Verified Reviews

3.9 out of 5
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Dec 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Dec 2024
1 out of 5
by A verified traveler from Bakersfield

Posted 13 Dec 2024
Front desk on duty was unprofessional. We asked for a different room because our heater was exceptionally loud and was told they didn’t have one, which was a lie. Eventually they offered us the best room king suite at no extra cost which we thought was incredibly gracious. Then we were contacted later in the day that it wasn’t available, that they did have another king standard available to pick our keys up at the desk. We had no choice. So we took the room and was told if we didn’t we’d have to pay an inconvenience fee of an extra day. This room was fine except that the heater was loud coming on and off startling us both in the middle of the night. Had the front desk girl kept her promise we wouldn’t be giving this poor review. It’s disappointing that she felt the need to lie about the rooms as well.
4 out of 5
by A verified traveler

Posted 10 Dec 2024
The room was nice and big and the breakfast was way better than we expected. However, the staff weren’t very friendly and quite rude when we were checking-in.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Dec 2024
3 out of 5
by A verified traveler

Posted 9 Dec 2024
It was okay, not great for the amount we paid.
5 out of 5
by A verified traveler

Posted 6 Dec 2024
So convenient and everything is very good… 😊
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Dec 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Dec 2024
2 out of 5
by A verified traveler from Mahwah, NJ

Posted 30 Nov 2024
The place is a bit run down. No food options other than run down vending machines. Getting the room cleaned was difficult, not elevator to second floor so be aware you will need to bring all your stuff up stairs. Very remote area, not much going on if you don't plan on visiting Sequoia.