Ratings based on 976 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Manisha, Hotel Management
Thank you for the positive rating, we appreciate you and we can't wait to welcome you again.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Manisha, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 17 Nov 2024
Fantastic
Comment from Hotel Management
18 Nov 2024 by Manisha, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 16 Nov 2024
Easy to navigate. Good service, clean, friendly.
Comment from Hotel Management
16 Nov 2024 by Hoda, Hotel Management
Thank you for your kind words! We’re thrilled to hear that you found our property easy to navigate and that you had a positive experience with our service, cleanliness, and friendly staff. We truly appreciate your feedback and look forward to welcoming you back soon!
by A verified traveler
Posted 16 Nov 2024
Went there for friends wedding. First room - no hot water. Moved next day to different room on fourth floor and elevator went out. Had to walk around building to use second elevator. Even then, the outside door to parking lot was out of order near that elevator, which meant walking around the building again. The rooms were average, bathrooms outdated and showers full of caulk.
Comment from Hotel Management
16 Nov 2024 by Hoda, Hotel Management
Thank you for sharing your feedback. I sincerely apologize for the inconveniences you experienced during your stay, including the issues with hot water, the elevator, and the door to the parking lot. We understand how frustrating it can be to deal with these challenges, especially when attending a special event like a wedding.We’re also sorry to hear about the condition of the bathrooms. Please know that we are working on addressing these concerns as part of our ongoing efforts to improve our guest experience. Your feedback is valuable, and we appreciate you bringing these matters to our attention.We hope to have the opportunity to welcome you back for a much more comfortable stay.
by A verified traveler
Posted 12 Nov 2024
Pretty cool stat
Comment from Hotel Management
13 Nov 2024 by Hoda, Hotel Management
Thank you so much for the 5 out of 5 rating! We’re thrilled to know you enjoyed your experience with us. Please don’t hesitate to reach out if there’s anything we can do to make your next stay even better.Best regards,
by A verified traveler
Posted 4 Nov 2024
The 2 bedroom suite was roomy and clean. However the room was not ready when we arrived at 4:30. It seems like their housekeeping is short staffed.
Comment from Hotel Management
4 Nov 2024 by MJ, Hotel Management
Thank you for your feedback. I’m glad to hear that you found the two-bedroom suite roomy and clean. However, I apologize for the inconvenience of the room not being ready upon your arrival at 4:30 PM. It does seem like there might be some staffing issues with housekeeping.I appreciate you bringing this to our attention, and we will work on improving our readiness for future guests. If there’s anything else we can assist you with, please let us know.
by A verified traveler
Posted 3 Nov 2024
Paper thin walls you can hear any and all conversations in rooms next to you.
Comment from Hotel Management
4 Nov 2024 by MJ, Hotel Management
Thank you for your feedback. I apologize for the inconvenience caused by the thin walls and the noise from neighboring rooms. We understand how important a quiet and restful environment is for our guests.We appreciate you bringing this to our attention and will look into ways to improve soundproofing. If there’s anything else we can assist you with, please let us know.
by A verified traveler
Posted 3 Nov 2024
Lovely clean
Comment from Hotel Management
4 Nov 2024 by MJ, Hotel Management
We are glad you enjoyed your experience with us. We can't wait to see you again soon!
by A verified traveler from College Station
Posted 25 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Shawn, Hotel Management
We are happy you enjoyed your stay.
