Ratings based on 373 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2024
I had a good stay. It’s my second time. No complaints. Perfect for nice and quiet stay!
Comment from Hotel Management
25 Sep 2024 by The Inn at Lock Seven, Hotel Management
Hello Brian,It was a pleasure to welcome you at the Inn. Thank you for the excellent feedback. We hope to see you again soon.
by A verified traveler
Posted 21 Sep 2024
Basic room, as advertised. Very clean. Beds were a bit hard.
Comment from Hotel Management
21 Sep 2024 by The Inn at Lock Seven, Hotel Management
Hello David, thank you for staying with us. We appreciate your kind feedback and hope to see you again, thanks!
by A verified traveler
Posted 20 Sep 2024
Wish there was good coffee in the lobby.
Comment from Hotel Management
20 Sep 2024 by The Inn at Lock Seven, Hotel Management
Hello Rosemary,Many thanks for staying with us. We appreciate your kind feedback. Pre pandemic times, we used to have coffee in breakfast room for our guests. Due to restrictions and policy changes, it is not feasible any more. Thank you and hope to see you again.
by A verified traveler
Posted 16 Sep 2024
Nice clean place to stay and a great view of the ships passing through. Beautiful area to walk around.
Comment from Hotel Management
16 Sep 2024 by The Inn at Lock Seven, Hotel Management
Hello Daniel,Thank you for staying with us. We truly appreciate your kind feedback and look forward to welcoming you again, thanks.
by A verified traveler
Posted 15 Sep 2024
Such a fabulous treasure of an Inn. Your own little balcony to watch the big ships transfer down Lock 7.
Please tho- the wifi needs to be looked at. From midnight til my checkout in the morning- no wifi.
Comment from Hotel Management
16 Sep 2024 by The Inn at Lock Seven, Hotel Management
Hello Carol,Many thanks for staying with us. Your excellent feedback is much appreciated. Our provider had some networking issues which resulted in patchy wireless connection for few hours. Any inconvenience is regretted. We look forward to welcoming you again, thanks.
by A verified traveler
Posted 14 Sep 2024
Great location across from Lock 7 of the Welland Canal. Room was clean and as I remembered from my last stay in 2005.
Comment from Hotel Management
15 Sep 2024 by The Inn at Lock Seven, Hotel Management
Hello Brian,It was a pleasure to welcome you back after many years. Thank you for staying with us. Your feedback is truly appreciated and hope to see you again soon, thanks!
by A verified traveler from Newmarket
Posted 30 Aug 2024
I have never stayed here before and found the Inn very clean and the staff is friendly. The grounds are kept well and it’s a very quiet and peaceful area. There are places close by for food and coffee and stores.
I really enjoyed this Inn. There is history at this Inn which makes it interesting.
Comment from Hotel Management
1 Sep 2024 by The Inn at Lock Seven, Hotel Management
Many thanks for staying with us Marianne. It was a pleasure to welcome you at the Inn. Your wonderful feedback is much appreciated. We hope to see you again soon, thanks!
by A verified traveler
Posted 26 Aug 2024
Simple nice clean, double beds are bigger than we thought!
Comment from Hotel Management
26 Aug 2024 by The Inn at Lock Seven, Hotel Management
Hello Bing,Thank you for staying with us. We appreciate your kind feedback and hope to see you all again soon, thanks!
by A verified traveler
Posted 25 Aug 2024
Enjoyed our one night stay. The inn was pretty dated.
Needed some major updating especially the bathroom.
Very clean and staff very helpful.
Great view of the lock!
Comment from Hotel Management
25 Aug 2024 by The Inn at Lock Seven, Hotel Management
Hello Larry,Thank you for staying with us. We appreciate your kind feedback and suggestions. Based on priority, we are always committed to keep the property renovated annually for great guest experience. We hope to see you again soon, thanks!
by A verified traveler from Picking
Posted 25 Aug 2024
This is a basic inn right on the canal with nothing much else around it. If you read the hotel description, you would know this.
It’s ideal for a 1 night stay very close to Niagara-on-the-Lake
It’s nothing fancy but importantly it’s clean and the front desk staff very helpful…for those of us who can’t figure out the air conditioning.
Only cons is not having anywhere to grab a bite within walking distance and the noisy air conditioning. For a one night stay, I would definitely book again.
Comment from Hotel Management
25 Aug 2024 by The Inn at Lock Seven, Hotel Management
Hello Ms. Peggy,Many thanks for staying with us. We appreciate the kind feedback. There are many dining options at a 5 minute walk from the Inn in the downtown core near front street. You have Donnelly's, PHO 18, Thorold Fish and Chips, multiple pizza places and couple fast food options.The Inn is centrally located within 15 minute drive to Niagara on the Lake, Niagara Falls, Font hill, Pelham and just minutes away from St. Catharines.We hope to see you again soon, thanks!
