Ratings based on 446 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
People were friendly when you walked in. Dressed more appropriately yhan last HI.
Brkfemst great and so was the food manager.
Thank you
Comment from Hotel Management
23 Nov 2024 by Front Desk , Hotel Management
Thank you for your response! I'm glad to hear that people were friendly, the dress code was improved, and the breakfast and food manager were great.
by A verified traveler
Posted 17 Nov 2024
Close to highway
Comment from Hotel Management
20 Nov 2024 by Douglas Doan -General Manager, Hotel Management
Thanks for the great score Nashonta! We're glad you stayed with us and had a great experience!Hope to see you again soon!
by A verified traveler
Posted 5 Nov 2024
While on a road trip, I stopped here as a cheap option for a single night. Staff was great, rooms were clean, and the included breakfast was better than most hotels offer. When considering price, this was probably the best night spent on the entire trip. I was very pleasantly surprised.
Comment from Hotel Management
6 Nov 2024 by Douglas Doan -General Manager, Hotel Management
Ben, that is so nice of you! I'm happy that your experience with us exceeded your expectations. That's what we strive for with every guest!See you on your next road trip!
by A verified traveler
Posted 3 Nov 2024
Front desk attendant at check in was very nice.
Comment from Hotel Management
5 Nov 2024 by Front Desk , Hotel Management
We are delighted that your stay with us was an enjoyable one, and we appreciate your completing our survey; we look forward to your next stay with us.
by A verified traveler
Posted 2 Nov 2024
Was great
Comment from Hotel Management
2 Nov 2024 by Front Desk , Hotel Management
Thank you for your review, and we look forward to seeing you again!
by A verified traveler
Posted 18 Oct 2024
Pricey for what you get. Nice breakfast
Comment from Hotel Management
21 Oct 2024 by Douglas Doan -General Manager, Hotel Management
Thanks for your review Terry! I'm glad you mentioned our great breakfast. It's one of the reasons people keep coming back!As far as the rate, we do our very best to stay competitive with similar hotels in this market, but they do vary a bit based on demand for particluar days.I hope you come see us again soon!
by A verified traveler from Panama City
Posted 12 Oct 2024
Clean, comfortable, and quiet. Just what you expect from. Holiday Inn.
Comment from Hotel Management
12 Oct 2024 by Douglas Doan -General Manager, Hotel Management
Thomas, I'm happy that we lived up to our reputation! :)Next time you need a clean, comfortable, and quiet place to stay we've got you!
by A verified traveler
Posted 23 Sep 2024
The staff was very accommodating and pleasant. Ice wasn’t available on and floor.
Comment from Hotel Management
24 Sep 2024 by Front Desk , Hotel Management
We apologize for the inconvenience and are currently working to fix the ice machine.
by A verified traveler
Posted 16 Sep 2024
Lack of cleanliness was the biggest issue. There were hairs in the tub and throughtout the bathroom floor. The furniture in the room was outdated, paint cracked and pilling from the walls, areas that had been previously patched and poorly painted over, and rusted handles in the shower.
Comment from Hotel Management
17 Sep 2024 by Douglas Doan -General Manager, Hotel Management
Terrica I do appreciate you giving us the specifics about your stay. It is upsetting, of course, as cleanliness is our number 1 priority. I will be retraining the housekeeper that serviced your room.As far as room condition we have a major room update going on over the next 6 months. I know that doesn't excuse current condition, but the future is bright! I hope you give us another chance the next time you're in town.
by A verified traveler
Posted 16 Sep 2024
There was nobody at the property. I’m 83 years old. The lady put us on the third floor on the back of the property. I had to walk a quarter of a mile just to get to my room.
Comment from Hotel Management
16 Sep 2024 by Douglas Doan -General Manager, Hotel Management
I'm sorry Robert. I agree. The walk from the elevator to the room you were assigned is pretty long.I'm not sure if she had better options for you or not, but I will speak to her about making sure she assigns rooms that are appropriate for each guest.Hope to see you again!
