Ratings based on 17 Verified Reviews

3.4 out of 5
78% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Poor quality and service

Posted 24 Jan 2022 on Hotels
The stay was pathetic. The hotel has posted beautiful pictures on website to attract customers. The actual room was really in bad condition. The wall papers were torn, the accessory items listed on websites were missing. The wash room lights were working partially. they don't bother change lights when the blowup. The door handle in washroom was too rusty. The most amazing part was that I had booked it through hotels.com which charged me a higher rate than the hotels onsite charges (told by reception). It was still fine because i trusted hotels.com. But when I extended my stay for few more days, the hotel charged me the same higher price equal to hotels.com and then when I enquired with hotels.com, they were not even aware of this. So the people at reception cheated me on this. If they extended it without informing hotels.com then they should have charged me their lower price and not the same higher price. I complained it to hotels.com and the hotels.com said they tried multiples times in more than a months time to contact the hotel staff for a refund of 1 day as compensation and the hotel never cooperated or responded to their calls. The hotels.com ultimately compensated it from their side. I would say the hotel staff except the cashier/manager were all very cooperative but they charge for a very poorly maintained hotel room at a higher price. You will get much better and comfortable rooms in the same price in nearby areas.
1 out of 5
by A verified traveler

Pathetic experience... A cattle shed from Treebo

Posted 15 Jul 2019 on Hotels
It is a pathetic hotel, I have seen. Treebo is showing heavy discount for small room with size of a cattle shed. I booked the hotel for a day, I confirmed that I am coming late, But the receptionist calls even in the midnight at odd hours 12.30 am to confirm arrival. And they provide a breakfast with canned juice, and tea from a tea maker, chilled Dosa, sambar. Seems they are taking food from outside.And totally rude , even asked for a few hours extension ( most of the rooms were vacant). Tough on rules, but pathetic on the service. Treebo is really cheating people adding such low quality properties and putting heavy discount and photos show are quite different from original size of the room. Do not ever book this hotel. And quite a different rule, they expect you to fill entire details in the form, even after giving a visiting card and valid ID proof, including a signature proof.
4 out of 5
by A verified traveler

Posted 5 Apr 2019
Staff was very helpful and, room amenities were within the requirement.
5 out of 5
by A verified traveler

Good experience

Posted 29 Jan 2019 on Hotels
1 out of 5
by A verified traveler from NOIDA

Pathetic hotel.. no exhaust.. no customer service

Posted 4 Jul 2018
Pathetic hotel.. no exhaust in toilets and very small rooms... manager doesn’t care about the grievance of customer... when we raised an issue to him to moved out of the hotel and went back home. Pls don’t ever book this hotel. Have no clue on how Expedia rates the hotels.. I will put this on FB too.
Comment from Hotel Management
16 Jul 2018 by Team Treebo, Hotel Management
Dear Guest, We absolutely regret the unpleasant experience you had during your stay with us. This is not the kind of experience we want to provide to our guests. We have taken your feedback very seriously. We have forwarded your concern to our team to take appropriate action. I assure you that we put a lot of emphasis on our quality service standards. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better. Best Regards
3 out of 5
by A verified traveler from kochin

Not so clean

Posted 20 Mar 2018
The hotel is easy to access and has good facilities , But the bed sheets and covers were dirty , overall cleanliness is below average
Comment from Hotel Management
23 Mar 2018 by Team Treebo, Hotel Management
Dear Guest, Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience for our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better. Warm Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean and Simple

Posted 6 Oct 2017
Room size is smaller when compare to same other hotels of same range/rate. Other than that we enjoyed the stay. Nice staff and service.
Comment from Hotel Management
9 Oct 2017 by Team Treebo, Hotel Management
Dear Guest, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our staff and services. At Treebo, it is our top priority to provide a delightful experience to our guests. We have noted your concern. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Kusum Dubey, Treebo Hotels
4 out of 5
by Subhash

Posted 15 Sep 2017 on Hotels
Excellent stay and courteous staff. Just that the room I got was really tiny.
Comment from Hotel Management
18 Sep 2017
"Dear Guest, Greetings from Treebo! Thank you for choosing to stay with us and sharing your valued feedback. We are glad that you enjoyed your experience with us. At Treebo, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We have noted your feedback. We really enjoyed hosting you. Thank you very much and we look forward to having you back soon. Best Wishes, Kusum Dubey, Treebo Hotels
4 out of 5
by Aminath

good for short stay

Posted 24 Jun 2017 on Hotels
v comfortable room. no lift pr elevator. breakfast minimal but its good. room service and food taste excellent. they charge for any extra room cleaning. vv helpul staffs. nice wifi.
Comment from Hotel Management
27 Jun 2017
"Dear Guest, Greetings from Treebo! Thanks so much for your amazing review. We are really glad that we were able to provide you with a delightful experience. Thanks a ton for all the amazing things you have said about us. We have noted your feedback. We will be absolutely thrilled to host you again at Treebo. Best Wishes, Kusum Dubey Treebo Hotels
2 out of 5
by Asokan

Posted 21 May 2017 on Hotels
Reached hotel around 11 pm , food was not available not even snacks.
Comment from Hotel Management
7 Jun 2017
Dear Guest, Greetings from Treebo! We sincerely regret the inconvenience caused to you at the hotel. We have noted your concern and would definitely look into this. We hope you give us further opportunities to host you in the future. Look forward to having you back. Best Wishes, Kusum Dubey, Treebo Hotels
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