Ratings based on 240 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
Great place tucked into the back roads at the heart of the Trivandrum city. Well kept place and excellent staff and General Manager, Rishab Bhargava, took the time to stop by me to check how the stay was. A well stocked bar and food options adds to the experience. Definitely, will come back again to relive the experience
Comment from Hotel Management
2 Jan 2025 by Team HGI, Hotel Management
Dear Dil Prem,Thank you for your wonderful review! We’re so pleased to hear that you had an excellent experience at Hilton Trivandrum. It’s great to know that you appreciated our location, well-maintained property, and the hospitality provided by our team, especially our General Manager Rishabh Bhargava.We’re also glad that you enjoyed the beverages and food options. Your kind words mean a lot to us, and we look forward to welcoming you back to relive the experience.Warm regards,Management TeamHilton Garden Inn Trivandrum
by A verified traveler from Roslyn
Posted 17 Dec 2024
Comment from Hotel Management
26 Dec 2024 by Team HGI, Hotel Management
Dear Binny,Thank you for the amazing 5/5 review! We’re thrilled to know we met your expectations and made your stay memorable. Your feedback motivates us to continue delivering exceptional experiences. We can’t wait to welcome you back to Hilton Trivandrum soon! Warm regards, Team HGI
by A verified traveler from saint louis
Posted 16 Dec 2024
Breakfast was excellent and the chef Mr.Vishnu and staff doing a very good job. Super dinning options. Nice and safe for staying. Close to city center.
Comment from Hotel Management
26 Dec 2024 by Team HGI, Hotel Management
Dear George,Thank you for your kind words! We’re delighted you enjoyed the excellent breakfast and appreciated Chef Vishnu and our team’s efforts. It’s great to know you found the dining options superb and your stay safe and comfortable. We look forward to welcoming you back to Hilton Trivandrum for another memorable stay! Warm regards, Team HGI
by A verified traveler
Posted 18 Nov 2024
Good place
Comment from Hotel Management
20 Nov 2024 by Team HGI, Hotel Management
Dear P,Thank you for your kind words! We're delighted you enjoyed your time with us and look forward to welcoming you back for another great experience.
by A verified traveler
Posted 12 Oct 2024
Not good for peaceful living
Comment from Hotel Management
15 Oct 2024 by Team HGI, Hotel Management
Dear Joseph,Thank you for sharing your feedback. We regret to hear that your stay did not meet the level of peace and relaxation you were seeking. Your comfort is our top priority, and we are sorry that this aspect of your experience fell short.Could you kindly provide more details by reaching out to us at trvgi.info@hilton.com? This will help us address your concerns and ensure that your next visit is more relaxing and enjoyable.We appreciate your input and look forward to the opportunity to welcome you back for a better experience.Warm regards,Team HGI
by A verified traveler from Norwood
Posted 3 Oct 2024
The overall service is out of this world starting from the security staff, the front desk reception, bell boys and everyone else. The attached restaurant and the choices of food are amazing. The buffet breakfast and dinner are awesome. The restaurant staff are very friendly especially Atzel. Highly recommend this facility especially the restaurant services.
Comment from Hotel Management
10 Oct 2024 by Team HGI, Hotel Management
Dear Johnson,Thank you for your fantastic review! We’re thrilled to hear that you had such an exceptional experience, from our security team and front desk to the bell boys and restaurant staff. It’s wonderful to know that you enjoyed the buffet breakfast and dinner, and we’re especially happy to hear that our team made a great impression with friendly service.Your high recommendation of our restaurant and overall service means a lot to us. We can’t wait to welcome you back soon!Best regards, Team HGI
by A verified traveler
Posted 25 Sep 2024 on Wotif
Everything about the property is great
Comment from Hotel Management
27 Sep 2024 by Team HGI, Hotel Management
Thank you for your kind words! We’re delighted to hear that you found everything about our property to be great. Our team works hard to ensure our guests have a memorable and enjoyable experience, and your feedback motivates us to continue delivering the best.We hope to welcome you back to Hilton Garden Inn Trivandrum soon!
by A verified traveler
Posted 24 Sep 2024
Well operated, clean and with great staff!
Comment from Hotel Management
27 Sep 2024 by Team HGI, Hotel Management
Thank you for your wonderful feedback! We're thrilled to hear you found our property well-operated, clean, and supported by a great team. Our staff takes pride in providing top-notch service, and your kind words mean the world to us.We look forward to welcoming you back for another fantastic stay at Hilton Garden Inn Trivandrum!
by A verified traveler
Posted 18 Sep 2024
The staff here was great and absolutely professional. Our stay was impeccable.
Comment from Hotel Management
24 Sep 2024 by Team HGI, Hotel Management
Thank you so much for your wonderful feedback! We’re delighted to hear that you found our staff to be great and professional, and that your stay was impeccable. It was our pleasure to have you with us, and we look forward to welcoming you back for another exceptional experience in the future.
by A verified traveler
Posted 29 Jun 2024
Nice and clean property
Comment from Hotel Management
3 Jul 2024 by Rishabh Bhargava, Hotel Management
Thank you for your kind feedback! We're delighted to hear that you found our property nice and clean. Your satisfaction is our top priority, and we appreciate your recognition of our efforts. We look forward to welcoming you back again soon!
