Ratings based on 147 Verified Reviews

3.8 out of 5
82% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 10 Oct 2024
AC IS COMING DIRECT TO YOUR FACE WHEN SLEEPING AND IT MAKES YOU SO SICK . IN GENERAL ROOMS CLEAN. ALACARTE MENU FOOD IS NOT THE BEST. FOOD IS NOT UPTO STANDARD.FISH WAS SERVED FOR DINNER AND IT WAS NOT FRESH
1 out of 5
by A verified traveler

Not good at all

Posted 6 Apr 2024 on Hotels
When I accepted the room they claimed that I had not paid even though the payment was made through the website. There was no hot water in the shower until after a technician arrived - the directions between the hot and cold water were different. The room looks very old and so does the furniture. The air conditioner dripped water, the mattress sank and would not rest, and in the middle of the night the ceiling fan's switch gave off a burnt smell. Not a good experience at all
5 out of 5
by A verified traveler from New Westminster

Posted 8 Mar 2024
This is a very nice beach front hotel. Popular place since 70s. Close to the city center with bus/train stations, banks/ATMs. Turtle beach also very close, we can feed the friendly sea turtles and take photos. Kids friendly beach area. This hotel has swimming pools. One for the kids also. Good breakfast and dinner buffet with international food items, some local items also daily. Good A/C, Hot water, comfy beds. Some TV channels with BBC. Very friendly staff!! They keep this property clean and tidy all the time. All the guests are very happy with the amenities. Lots of repeat tourist show this place is memorable for them! We will come and stay again. Big thanks to Front Desk staff, housekeeping and kitchen staff. Pool staff make sure all are safe and happy.
5 out of 5
by A verified traveler

Great Value for Money!

Posted 19 Jan 2024 on Hotels
Nice clean rooms and beautiful view. Staff were fantastic and went the extra mile to upgrade our room on short booking notice. The pool and bar staff were fantastic. Right outside you can snorkel in the reef. Breakfast was a big spread. Only minus was I had to pay a small fee to use the gym. Highly recommend!
3 out of 5
by A verified traveler

Dated

Posted 12 Jan 2024 on Hotels
The hotel is dated & needs a revamp. The first room was old, musty & tired. Water marks on the walls, very tired bathroom & poor fittings. The 2nd room was an improvement on the first although dated. Staff were friendly & amenable. Breakfast was buffet style and plentiful but lacked variety. Pool area was clean & safe, although hogging of sunbeds started early 0600! Overall was a satisfactory stay however there are better value hotels along the same stretch of road.
4 out of 5
by A verified traveler

Great resort

Posted 20 Dec 2023 on Hotels
Spacious resort right on the beach and great location. Rooms are comfortable and service was great. Lots of Russians which are not friendly.
4 out of 5
by A verified traveler

Posted 4 Sep 2023
Loved the staff's hospitality and attentiveness to guests. The breakfast on the days there is no buffet consists of too much sugar and carbs. The staff needs to pay attention to have more Protein rich food items such as cheese, yoghurt, ham etc. Access to the beach is great. So sad to see so much plastic on the sea shores.
4 out of 5
by A verified traveler

Posted 1 Jul 2023
The staff were very courteous. The safety deposit box and the room door lock were malfunctioning.
4 out of 5
by A verified traveler

Posted 28 Dec 2022
Beautiful location right near the beach and wonderful staff. Condition of facilities is a little dated, but for the price considering the location not bad.
4 out of 5
by A verified traveler

Posted 3 Apr 2022
It's not the fault of the hotel, but the power outages made the stay a little unconvenient.
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