Ratings based on 188 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Ok
Posted 5 Sep 2022 on HotelsThey gave me a room the was directly on the highway at street level, very noisy. Also, AC in the room barely worked and did not dehumidifier, I was drenched!
by A verified traveler
Posted 29 May 2022
It had a good breakfast and allowed pets for a small fee.
by A verified traveler
Great Place to Stay
Posted 3 Jan 2022 on HotelsThe reception staff were friendly and very helpful. They was also caring and polite.
by A verified traveler
Posted 25 Sep 2019
Room was tired but ok - as was the rest of the hotel. Receptionist was unhelpful and vague. Went down for breakfast on the second day and there was not one clean table, all the food was gone, the coffee machine was not working. I could understand if this was right at the end of the breakfast service, but this was 7.30 in the morning.
by Joseph
Posted 22 Sep 2017 on Hotels
by Joseph
Posted 19 Sep 2017 on Hotels
Very friendly staff
by A verified traveler from london
Not what I expected from a 4 star hotel
Posted 16 Sep 2017I stayed for 5 nights. On my first night I had a COLD shower. Thought it might just be late in the day and tomorrow morning there will be hot water. The next morning same thing no hot water. Call up reception only to tell me that hot water works on a first come first served basis so who ever wakes up early will get water. just ridiculous. I moved rooms as they thought it was my shower. New room has warmer water but can't say it was hot. I didn't have to adjust the temperature. overall a disappointing stay. The staff were rude Alda in particular. Hardly spoke English and didn't even try to understand you. Walked away from me at one point as she was mid doing something. Found her especially rude. I will not be staying here again.
by A verified traveler from Raleigh NC
No Air Conditioning
Posted 5 Sep 2017
Pros: Location is about perfect. Room was small but nice. Room was well maintained and clean.
Cons: Stop lying that this hotel has air conditioning.
Location: Location was wonderful. Short pretty walk to downtown square with pubs and restaurants.
Everything was fine except there was no air conditioning. I do not mean not working well, it was broken and a sign at check in said there was no air conditioning in the whole hotel. This was at the end of August and it was hot. I was told to just open up a window which tilted open all of about 3 inches. The climate in the room was very warm and stuffy. I had to sleep on top of the covers. After staying there I looked at the reviews and this has been a long term issue. Yet they advertise on Expedia that they have air conditioning. I barley tolerated it with a provided fan, but had it not been so late in the evening I would have found another room somewhere else and demanded my money back From Expedia for breach of contract. It is inexcusable that I was not notified of this situation. This is my first booking with Expedia and unless they refund me it will be my last.
Recommended
for Couplesby Christian C.
Perfect Location and Priced Right!
Posted 9 Jun 2015 on OrbitzUnbelievable location on the edge of the Altstadt adjacent to the River and the Parks. Walking distance to some of the finest restaurants anywhere, I think I gained 5Lbs!
Just great.
We toured by car to some of the WWI Memorials and Graveyards nearby on the weekend of Memorial Day, remembering the American's contribution throughout the last century to the freedom of Europe and my Grandfather, who luckily returned home alive
by A verified traveler from London Uk
Good overnight stop
Posted 25 Oct 2011Stopped on way back to UK - handy location, comfortable hotel
