Ratings based on 14 Verified Reviews
3.5 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Book if u dont have any other option
Posted 2 Jun 2024 on HotelsI suggest its best to stay away from this hotel, unless you dont have a choice. They didnt accept the booking when we showed from hotels.com and had to wait on an international call for 10 mins its then they reluctantly took us in.the breakfast was next to nothing.. half of the food wasnt available. The hotel staff was very much giving us a cold shoulder..
by A verified traveler
Posted 7 Feb 2024
Location is good👍
by A verified traveler
Posted 21 Jan 2024 on Hotels
by A verified traveler
Bad service
Posted 15 Dec 2023 on HotelsI had reservation confirmed and when I arrived to hotel they said it’s fully booked and canceled my reservation
by A verified traveler
Could be great, Maintenance very bad
Posted 13 Mar 2020 on HotelsThe hotel and its team are very good. The maintenance is very bad. I have had to replace 3 times Room till I am tiered but it is the best room I have found in the hotel.
1. First room as I took a shower the waste water tube was blocked and the tech. man has fixed it.
2. The door to the wc could not be closed therefore I have had to replace another room.
3. The water pressor is very low and let the feeling someone is piecing on you.
4. Confusion on the lift Bottom Nr. 1leads to rooms Nr. 200 and up. and so on with tho other bottoms.
by A verified traveler
Posted 14 Feb 2020 on Hotels
The staff was amazing!
Everyone was
by A verified traveler
Posted 21 Oct 2019
Property’s finishing is very unique. it seems very clean and comfortable. Staffs are very helpful. But I disappointed about the aria where the property placed.
by A verified traveler
Posted 20 Oct 2019
by A verified traveler from Toronto Canada
Posted 22 Jun 2019
Property shouldn’t be in that area road conditions was so poor.
by A verified traveler
Posted 21 Feb 2019
I started keeping a list of all the problems with this hotel, but I stopped after the list surpassed 10 items---some items are too disgusting to list here.
It's a new hotel, yes, but it also seems as though it's a hotel that was dreamt up by someone who knows nothing about hotels. The staff tried to help, but I think this place is a lost cause if the current management is kept in place.
Comment from Hotel Management
6 Mar 2019 by Rachitha Ratnayake - CEO, Hotel Management
Dear Guest,
Firstly, thank you for choosing to stay with us. I'm sorry to hear that you had such an unpleasant experience while staying with us. This is surprising as our score on booking.com is 9.3 and we have never received such bad comments over the last 6 months we have been open. I would like to invite you to come back to our property so we could prove to you that our services are of 5 star standards.
Looking forward to having you stay with us again.
Warm Regards,
