Ratings based on 339 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
Did not have a plan for our room...was assigned three different rooms. Floors were so dirty you could see it sitting there. No pressure to even shower decent.
Comment from Hotel Management
16 Nov 2024 by Guest Relations, Hotel Management
Dear Brianna,Thank you for being our guest during your time in the area and for sharing your feedback. We're very sorry to learn that you had these concerns at check-in, as we understand the desire to get settled and begin relaxing as quickly as possible. Our housekeeping team has been made aware of your constructive remarks so that they can give some extra attention to the room. While we can't change the past, we are committed to making improvements, so we hope you will consider giving us a second chance down the line.
by A verified traveler
Posted 29 Oct 2024
We got to our room about 10 pm. We could hear the next room's toilet and shower like it was in our room. Four people took showers then they turned the music on loud.
Our room was very clean and the bedding very nice. Minimal amenities. We just wanted a place to sleep, so that part was fine.
Comment from Hotel Management
30 Oct 2024 by Brittney , Hotel Management
Hello Carol We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.
by A verified traveler
Posted 22 Oct 2024
The shower didn't have much water pressure
Comment from Hotel Management
23 Oct 2024 by Brittney , Hotel Management
Hi Joe, thank you for the 4 stars out of 5. We are sorry that the water pressure with the shower wasnt the greatest. We hope to see you again sometime in the near future.Thank you
by A verified traveler
Posted 12 Oct 2024
All around wonderful place
Comment from Hotel Management
12 Oct 2024 by Brittney , Hotel Management
Hi Stephen, thank you for the 5 stars. As well as Your kind words about our accommodations are really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us!
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
12 Oct 2024 by Brittney , Hotel Management
Hello Frank, thank you for the 3 stars. We thrive to make our guests happy. We hope you enjoyed your stay at our motel. We hope come stay again in the future. Thank you
by A verified traveler
Posted 4 Oct 2024
Room was clean. Breakfast was OK - had waffle machine.
Comment from Hotel Management
4 Oct 2024 by Brittney , Hotel Management
Hi Gordon, Your kind words about our accommodations are really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us!
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Brittney , Hotel Management
Thanks for the 5 stars Wendy, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback on our affordable accommodations and look forward to serving you again in the future.
by A verified traveler
Posted 15 Sep 2024
The staff were helpful, the room we ended up with after an initial change due to a defrosted refrigerator that had made a mess, was fine. Tho newer flooring the overall look and feel was that the property was run down.
Comment from Hotel Management
16 Sep 2024 by Kelly, Hotel Management
Hello Kerry, We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.
by A verified traveler
Posted 3 Sep 2024
We weren't informed that the swimming pool was under renovation and thats one of the reasons why we chose this place because we thought theres swimming pool , we were disappointed 😞
Comment from Hotel Management
29 Sep 2024 by Kelly, Hotel Management
Hello We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.
by A verified traveler
Posted 26 Aug 2024
Outside of the building looked really bad. The room was updated a little bit. Pool was closed for maintenance and waffle maker was out of order. Probably wouldn’t stay there again.
Comment from Hotel Management
26 Aug 2024 by Kelly, Hotel Management
Hello Mike, We’re sorry to hear of your less-than-satisfactory experience with our hotel and hope you will accept our sincerest apologies. Being known for our great value, as a simple no frills hotel, we would like to make things right. We value our customers' opinions and would like to thank you for bringing this to our attention.
