Ratings based on 854 Verified Reviews
4.0 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Me and my daughter felt unsafe, our door wouldn't close right from the outside. But seem to close ok front inside.. ODD! but we ended up propping the chair in our room against the door. The bed was terrible, neither of us slept mattress was horrible, the pillow were flat and tiny. The carpet did not look clean and the tub looked dirty. Not a fan and won't stay here again.
Comment from Hotel Management
18 Nov 2024 by Rita, Hotel Management
We are sorry to hear about your stay with us . We are doing some work in some of our rooms. We do hope you come back and stay with us again.
by A verified traveler
Posted 11 Oct 2024
Was not too bad
Comment from Hotel Management
11 Oct 2024 by Rita, Hotel Management
Good evening,Thank you for your feedback. WE hope you come and stay with us again.
by A verified traveler
Posted 25 Sep 2024
They did not let us check in due to hotel being full. I still have not received a refund
Comment from Hotel Management
25 Sep 2024 by Rita, Hotel Management
Good Morning we will do a refund once the booking sight sends us the request to refund.
by A verified traveler
Posted 24 Sep 2024
Rats running around outside , mice and roaches running around inside room. Room was so dirty underwear , clothes , food left at room . Towels where dirty .. Sheets and pillow cases where dirty .. Don’t stay at this location .. Anywhere but here is better . We left after being there 15 minutes .
Comment from Hotel Management
2 Oct 2024 by Rita, Hotel Management
We are sorry to hear about your stay at our hotel. We hope that you can give a second chance .We are doing some work to some of our rooms .
by A verified traveler
Posted 23 Sep 2024
This place was absolutely disgusting! Food and trash under the bed, pubic hair everywhere, dirty towels. Did not stay! Left after an hour of checking in.
Comment from Hotel Management
23 Sep 2024 by Rita, Hotel Management
We are so sorry for to hear that you had a bad experience with us .We hope you can give us a second chance.Thank you for your feedback
by A verified traveler
Posted 12 Aug 2024 on Hotels
Comment from Hotel Management
6 Sep 2024 by KIa Dalcour, Hotel Management
Thank you for your feedback. We will be taking the necessary steps to make sure we fix any issues. Thank you for your business and your support!
by A verified traveler
Weekend Stay In Town.
Posted 6 Aug 2024 on HotelsIt kept having a strange loud noise every time I try to flush the toilet in the bathroom in the ceiling.
Comment from Hotel Management
6 Sep 2024 by KIa Dalcour, Hotel Management
Thank you for your feedback. We greatly appreciate your business and your support!
by A verified traveler
Posted 5 Aug 2024 on Hotels
It was average for the price. Only complaint was there was only 2 small pillows.
Comment from Hotel Management
6 Sep 2024 by KIa Dalcour, Hotel Management
Thank you for your feedback. Thank you for your business and your support!
by A verified traveler
Posted 27 Jul 2024 on Hotels
Comment from Hotel Management
1 Aug 2024 by MK, Hotel Management
Thank you for your feedback. We greatly appreciate you for your business & value your support.
by A verified traveler
Posted 16 Jul 2024 on Orbitz
Any time I needed something they were always there and I got items within in minutes not hours
Comment from Hotel Management
1 Aug 2024 by Andrea Robinson , Hotel Management
Awesome! Thank you for your feedback. We greatly appreciate you for your business & value your support. Hope to have you back in the future!