Hotels near Theatre Memphis

"I am currently moving back home across country from Oklahoma City to Richmond, VA and needed a safe place to stay in a pinch for my 3 year old cat and I. Using the hotels.com app I was able to locate this cozy little spot tucked away right off the highway in West Germantown (the second safest city in the state to my knowledge) surrounded by medical offices and not far from the hospital. I felt comfortable leaving my truck packed to the brim both inside and in the bed (obviously covered and strapped down) in the parking lot overnight and woke up to everything just as I left it. The room was clean, comfortable and the staff were extremely helpful. I was supposed to arrive before the 11PM check in cut off but was delayed due to stand still traffic on I-40E for over an hour and did not arrive until well after midnight. I called as soon as I knew my situation and Deborah went ABOVE AND BEYOND assisting me with the process. There was a mishap with the system as she attempted to add the $30 pet deposit and would not allow her to charge my card as it was not on file due to using a third party to book. Due to their policy, she was not able to accept payment over the phone and the front desk attendant coming in to work overnight after her was not able to handle any sort of transactions. She attempted to then remove the pet fee in order to check me in but was stopped due to an error that prevented her from doing so. After about 15 minutes on the phone dedicated to resolving this for me,"

"Great food at the restaurant "

"Room was nice, clean and very roomy. Like it that it was two rooms. "

"Clean hotel. Easy check in and out."

"Amazing"

"The balconies are a great touch."

"This is my second long stay here, my room was great as well as the staff. "

"After spending the previous night in a different horrible hotel, this place was like a breath of fresh air! Everything as it should be. My only complaint is I'm not a fan of feather pillows. To me if feels as if i'm sleeping on a dish rag, it would have been nice to have a choice of pillows or an assortment but that is my only complaint everything else was perfect. "

"I had a wonderful stay. The staff were friendly and welcoming. I enjoyed my brief stay. "