Ratings based on 963 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jan 2025
I lived being close to the squares. It was so much fun. The roo. S were clean and comfortable. I will be back for sure.
Comment from Hotel Management
6 Jan 2025 by Marketing, Hotel Management
Hi Ernest, thank you for reviewing us! We're so happy to know that you've had a great experience with us and we hope to welcome you again!
by A verified traveler
Posted 3 Jan 2025
Wonderful staff !
Comment from Hotel Management
6 Jan 2025 by Marketing, Hotel Management
Hi Douglas, thank you for reviewing us! We're so happy to know that you've had a great experience with us and we hope to welcome you again!
by A verified traveler
Posted 2 Jan 2025
We had a wonderful one night stay in the Pelican Suite. Huge room with balcony overlooking lake and pool area. Beautiful view.
The staff was very friendly and accommodating. We were able to checking early.
Bar area with fireplace is a beautiful new addition.
They are about to redo wall paint and carpet so some of the areas showing a little age will look refreshed
Soooo close to square (with nightly music) and restaurants. That was a big plus for us - the walkable area.
We did not use hot tub or heated pool but saw people in both and they both looked great.
Free coffee in lobby and it was actually really good coffee! Ha.
Will definitely stay here again!
Comment from Hotel Management
6 Jan 2025 by Marketing, Hotel Management
Hi Catherine, thank you for reviewing us! We're so happy to know that you've had a great experience with us and we hope to welcome you again!
by A verified traveler
Posted 2 Jan 2025
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Comment from Hotel Management
6 Jan 2025 by Marketing, Hotel Management
Hi Maria, thank you for reviewing us! We're so happy to know that you've had a great experience with us and we hope to welcome you again!
by A verified traveler
Posted 1 Jan 2025
Comment from Hotel Management
1 Jan 2025 by Marketing, Hotel Management
Hi Wanda, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you again soon!
by A verified traveler
Posted 30 Dec 2024
Nice and clean hotel
Comment from Hotel Management
1 Jan 2025 by Marketing, Hotel Management
Hi Viktoria, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you again soon!
by A verified traveler
Posted 29 Dec 2024
Loved everything! except the pillows and bathroom lighting 😆
Comment from Hotel Management
1 Jan 2025 by Marketing, Hotel Management
Hi Bobbi, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you again soon!
by A verified traveler
Posted 29 Dec 2024
Never got a full night sleep because of noisy people and the staff didn’t do anything
Comment from Hotel Management
1 Jan 2025 by Marketing, Hotel Management
Thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced, and we hope to make this right. Please reach out to our General Manager, Jeff, at Jjohnsen@waterfrontinnvillages so we can rectify this issue directly!
by A verified traveler
Posted 27 Dec 2024
The view of the lake was beautiful from our window. The staff were very helpful and friendly. It was a wonderful day.
Comment from Hotel Management
27 Dec 2024 by Marketing, Hotel Management
Hi Russell, thanks for reviewing us! We're happy to know that you've had a great experience and we hope to welcome you again soon!
by A verified traveler
Posted 25 Dec 2024
Great location
Comment from Hotel Management
27 Dec 2024 by Marketing, Hotel Management
Hi Mark, thanks for reviewing us! We're happy to know that you've had a great experience and we hope to welcome you again soon!
