Ratings based on 1,971 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
We grabbed a coffee from the lobby- it was warm and all milk- very weak on coffee. We asked for another shot and paid 7 dollars for it
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Eman, Hotel Management
Dear Ellie,Thank you for taking the time to share your feedback. We are truly sorry to hear that your recent experience did not meet your expectations. Receiving a score of 1 out of 5 is deeply concerning to us, and we sincerely apologize for any shortcomings during your stay.Your feedback is incredibly important, and we would greatly appreciate it if you could share more details about what went wrong. This will help us address the issues and improve the experience for all our guests.
by A verified traveler
Posted 20 Nov 2024
Hotel, not bad but loved the breakfast!
Comment from Hotel Management
21 Nov 2024 by Eman, Hotel Management
Dear Feride,Thank you for your feedback! We're delighted to hear that you enjoyed the breakfast—it's wonderful to know it left such a positive impression.We always strive to provide a well-rounded experience, and your comments will help us identify areas where we can improve to make your next stay even better.We hope to welcome you back soon and aim to make your entire stay as enjoyable as your breakfast experience!
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Devi, Hotel Management
Thank you, Jeremy, for your 5-star review! We're so glad you had an excellent stay and hope to see you again soon!
by A verified traveler
Posted 20 Nov 2024
Great stay, excellent service. Unbeatable views
Comment from Hotel Management
20 Nov 2024 by Devi, Hotel Management
Thank you, Angelica, for your kind words! We're delighted you enjoyed the service and stunning views. We hope to welcome you back soon!
by A verified traveler
Posted 20 Nov 2024
Thoroughly enjoyed staying here
Comment from Hotel Management
20 Nov 2024 by Reservations Centre Issa, Hotel Management
Thank you for sharing your feedback! We’re delighted to hear you enjoyed your stay and look forward to welcoming you back in the future!
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Devi, Hotel Management
Thank you, Kerry, for your wonderful 5-star review! We're thrilled you had a great stay and look forward to welcoming you back soon.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Lobena Jo - Reservation Centre Manager, Hotel Management
Dear Manmit, Thank you for your feedback and rating. We’re sorry to hear we didn’t fully meet your expectations.If there’s anything specific, you’d like to share, we’d greatly appreciate it to help us improve. We hope to welcome you back and provide a better experience in the future.
by A verified traveler
Posted 18 Nov 2024
This hotel, staff and service was awesome
Comment from Hotel Management
20 Nov 2024 by Lobena Jo - Reservation Centre Manager, Hotel Management
Dear Gillian, Thank you for your wonderful feedback! We are thrilled to hear that you found our hotel, staff, and service to be "awesome." Your kind words truly mean a lot to us.
by A verified traveler
Posted 18 Nov 2024
Great
Comment from Hotel Management
18 Nov 2024 by Rob Weeden - Area General Manager, Hotel Management
Outstanding! Thank you so much Shanaz.
