Ratings based on 259 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Dec 2024
Comment from Hotel Management
15 Dec 2024 by Daniel van Wyk General Manager, Hotel Management
Dear Valued Guest,Thank you very much for sharing such a positive review about our hotel. Our goal is always to exceed your expectations and the team will be so delighted to hear that you enjoyed your stay.We especially appreciate your kind comments about our team, as these warm words will certainly encourage them to deliver the excellent service we are known for.Hope to see you again soon.Sincerely,Daniel van WykGeneral Manager
by A verified traveler
Posted 1 Dec 2024
Excellent
Comment from Hotel Management
2 Dec 2024 by Daniel van Wyk General Manager, Hotel Management
Dear Valued Guest,Thank you for your outstanding 5* review of Hilton Doha The Pearl! We are thrilled to hear that you had a fantastic experience and enjoyed our nice location and great hospitality. Our team member's dedication to providing exceptional service is something we take pride in. We eagerly await the opportunity to welcome you back again soon!Sincerely,Daniel van WykGeneral Manager
by A verified traveler
Posted 28 Nov 2024
Beautiful place with a fantastic balcony view ! The ONLY issue I ever had was no toothpaste available on the first night and no bottle opener for the two sparkling water drinks that they placed on the table, but these were resolved quickly ! Thanks !
Comment from Hotel Management
1 Dec 2024 by Daniel van Wyk General Manager, Hotel Management
Dear Valued Guest,Thank you very much for sharing such a positive review about our hotel. Our goal is always to exceed your expectations and the team will be so delighted to hear that you enjoyed your stay.We especially appreciate your kind comments about our team, as these warm words will certainly encourage them to deliver the excellent service we are known for.Hope to see you again soon.Sincerely,Daniel van WykGeneral Manager
by A verified traveler
Posted 28 Nov 2024
Great trip and super servive in the hotel
Comment from Hotel Management
28 Nov 2024 by Daniel van Wyk General Manager, Hotel Management
Dear Valued Guest,Thank you for taking the time to share your feedback from your stay at Hilton The Pearl. We are so pleased to hear that you enjoyed your time with us and that our team met your expectations.We take great pride in providing excellent service to our guests, and it's always rewarding to hear that we've succeeded. We look forward to welcoming you back in the near future.Sincerely,Daniel van WykGeneral Manager
by A verified traveler from Nelson
Posted 27 Nov 2024
NA
Comment from Hotel Management
28 Nov 2024 by Daniel van Wyk General Manager, Hotel Management
Dear Valued Guest, Thank you for your feedback and for taking the time to share your experience! We’re glad to hear you had a positive visit and appreciate your rating. If there’s anything we can do to make your next experience even better, we’d love to hear your thoughts. We hope to welcome you back soon!Sincerely,Daniel van WykGeneral Manager
by A verified traveler
Posted 27 Nov 2024
Would recommend staying here, excellent stay during our holiday. Really friendly staff providing outstanding service. Rooms are of a high standard, perfect for families rooms have been set up to provide comfort and ease during stay. Good location as most attractions are a short car journey away.
Comment from Hotel Management
27 Nov 2024 by Daniel van Wyk General Manager, Hotel Management
Dear Valued Guest,Thank you very much for sharing such a positive review about our hotel. Our goal is always to exceed your expectations and the team will be so delighted to hear that you enjoyed your stay.We especially appreciate your kind comments about our team, as these warm words will certainly encourage them to deliver the excellent service we are known for.Hope to see you again soon.Sincerely,Daniel van WykGeneral Manager
by A verified traveler
Posted 8 Nov 2024
The location is good but the hotel rooms needs renovation.
Comment from Hotel Management
10 Nov 2024 by Daniel van Wyk General Manager, Hotel Management
Dear Valued Guest,Thank you for taking the time to provide your feedback. We’re glad to hear you enjoyed our convenient location! However, we’re sorry to learn that the condition of our rooms did not meet your expectations.We appreciate your comments about the need for renovations, and please rest assured that we’re actively reviewing updates to improve our facilities for a more comfortable and enjoyable stay. Your feedback is invaluable as we prioritize these improvements.We hope to welcome you back in the future and provide you with an enhanced experience.Sincerely,Daniel van WykGeneral Manager
by A verified traveler
Posted 7 Nov 2024
Service was not my expectation. Room was bit dusty. We were half bored and they use same menu for lunch, dinner and every day, not much selection of food.
Comment from Hotel Management
10 Nov 2024 by Daniel van Wyk General Manager, Hotel Management
Dear Valued Guest, Thank you for sharing your feedback with us. We’re truly sorry to hear that your recent experience didn’t meet your expectations. We strive to create a clean, comfortable, and enjoyable environment, and it seems we fell short during your stay. Please know that we take your comments about room cleanliness very seriously, and we’ll address this with our housekeeping team to ensure our high standards are met.We also understand the importance of variety in our dining options, and we apologize for any disappointment in our menu offerings. Your feedback is invaluable as we continuously work to improve our services. Our culinary team will take this into consideration as we update our menu and add more variety for our guests.We hope you’ll give us another opportunity to provide you with the exceptional stay we aim for. Please feel free to reach out directly if there’s anything specific we can do to make your next visit more enjoyable.Sincerely,Daniel van WykGeneral Manager
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Daniel van Wyk General Manager, Hotel Management
Dear Valued Guest,Greetings from Hilton The Pearl. Thank you very much for taking the time to share your experience following your recent stay with us. We are delighted to hear that you enjoyed our property and the great service provided by our team.We are looking forward to welcoming you again.Sincerely,Daniel van WykGeneral Manager
by A verified traveler
Posted 30 Oct 2024
The pearl area of Doha is away from the city center but what a beautiful area. Clean. Luxurious. Safe. Hotel staff was over the top friendly and accommodating. Food was good. Pool was inviting. Would stay here again
Comment from Hotel Management
31 Oct 2024 by Daniel van Wyk General Manager, Hotel Management
Dear Valued Guest,Thank you very much for sharing such a positive review about our hotel. Our goal is always to exceed your expectations, and the team will be so delighted to hear that you enjoyed your stay.We especially appreciate your kind comments about our team, as these warm words will certainly encourage them to deliver the excellent service we are known for.Hope to see you again soon.Sincerely,Daniel van WykGeneral Manager
