Ratings based on 1,938 Verified Reviews
3.5 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Dec 2024
by A verified traveler
Posted 10 Dec 2024
Hotel is old and rooms could be updated but it is clean and the staff are pleasant.
Comment from Hotel Management
12 Dec 2024 by Miguel Front Desk Manager Assistant , Hotel Management
Thank you for your 4/5 rating! We're glad you enjoyed the cleanliness and our friendly staff. Our hotel is a historic building, which adds to its unique charm. We're working on room updates and look forward to welcoming you back soon!
by A verified traveler
Posted 9 Dec 2024
Felt like home.
Comment from Hotel Management
12 Dec 2024 by Miguel – Front Desk Manager Assistant, Hotel Management
Thank you for your wonderful feedback! We’re so glad to hear that you felt at home during your stay. It’s always our goal to provide a comfortable and welcoming experience. We look forward to hosting you again soon!Best regards,
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
12 Dec 2024 by Miguel – Front Desk Manager Assistant, Hotel Management
Thank you for your feedback and for rating us 3/5. We appreciate your input and hope to provide an even better experience during your next stay. We look forward to welcoming you back soon!Best regards,
by A verified traveler
Posted 6 Dec 2024
Near everything, good staff and safe
Comment from Hotel Management
12 Dec 2024 by Miguel – Front Desk Manager Assistant, Hotel Management
Thank you for your kind feedback! We’re glad to hear you enjoyed our convenient location, the service from our staff, and felt safe during your stay. We look forward to welcoming you back soon!Best regards,
by A verified traveler
Posted 4 Dec 2024
Comment from Hotel Management
12 Dec 2024 by Miguel – Front Desk Manager Assistant, Hotel Management
Thank you for your perfect 5/5 rating! We’re thrilled to know you had a great experience at our hotel. We look forward to welcoming you back soon!Best regards,
by A verified traveler
Posted 4 Dec 2024
Comment from Hotel Management
12 Dec 2024 by Miguel – Front Desk Manager Assistant, Hotel Management
Thank you for your feedback and for rating us 3/5. We value your input and are committed to improving. We hope to have the opportunity to provide you with a better experience on your next visit.Best regards,
by A verified traveler
Posted 4 Dec 2024
Comment from Hotel Management
12 Dec 2024 by Miguel – Front Desk Manager Assistant, Hotel Management
Thank you for your feedback and for rating us 4/5! We’re glad to hear you had a good experience and hope to make your next stay even better. We look forward to welcoming you back soon!Best regards,
by A verified traveler
Posted 29 Nov 2024
A nice hotel in an old building. Can't beat the price for downtown Chicago.
Comment from Hotel Management
12 Dec 2024 by Miguel – Front Desk Manager Assistant, Hotel Management
Thank you for your feedback and for rating us 4/5! We’re glad you enjoyed our historic building and found our location in downtown Chicago to be a great value. We look forward to welcoming you back soon!Best regards,
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
12 Dec 2024 by Miguel – Front Desk Manager Assistant, Hotel Management
Thank you for your perfect 5/5 rating! We’re thrilled to know you had a great experience at our hotel. We look forward to welcoming you back soon!Best regards,
