Ratings based on 1,356 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Royal Sonesta, Hotel Management
Thank you for staying with us
by A verified traveler
Posted 25 Nov 2024
Unprofessional and ignorant staff, wpuld never suggest to anyone this untrained staff
Comment from Hotel Management
26 Nov 2024 by Emma, Hotel Management
Dear Eriks,Thank you for taking the time to share your feedback regarding your experience with The Allegro Royal Sonesta Hotel Chicago Loop. Your comments are important to us, as they provide us an opportunity to better serve you.I deeply regret that we were not able to meet your expectations regarding your low satisfaction with The Allegro Royal Sonesta Hotel Chicago Loop.We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.
by A verified traveler
Posted 25 Nov 2024
Fabulous hotel near the Christmas market, theaters and shopping. Loved the art deco style and vibe of the hotel. Staff was helpful and extremely friendly.
Comment from Hotel Management
25 Nov 2024 by Royal Sonesta, Hotel Management
We are so pleased to hear that you enjoyed your stay with us.
by A verified traveler
Posted 24 Nov 2024
I definitely enjoyed staying here to go see the Christkindlmarket in Chicago. It’s a great area and very nice with lots of shops and restaurants. It’s very safe. I was not impressed by not knowing which parking garage to park in to get their discounted price, but luckily, I found the right one after almost parking in the wrong one. I also was not that impressed by the layout of the room’s bathroom. It felt cramped. Also, I noticed hair left over from the previous occupants. There wasn’t a lot, but enough that I feel the need to comment. I would stay again because of the location and price.
Comment from Hotel Management
25 Nov 2024 by Royal Sonesta, Hotel Management
Thank you for sharing you feedback we will be sure to share it with the team. Also we thank you for allow us to host you and, look forward to you staying with us again.
by A verified traveler
Posted 24 Nov 2024
Location was good. The hotel is beautiful with nice decor.
Comment from Hotel Management
25 Nov 2024 by Royal Sonesta, Hotel Management
Than you for staying with us
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Allegro Royal Sonesta Chicago Loop , Hotel Management
Thank you for your rating
by A verified traveler
Posted 24 Nov 2024
Amazing stay
Comment from Hotel Management
25 Nov 2024 by Royal Sonesta, Hotel Management
We are so glad to hear that you enjoyed your time here with us.
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Allegro Royal Sonesta Chicago Loop , Hotel Management
Thank you for your rating.
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Allegro Royal Sonesta Chicago Loop , Hotel Management
Thank you for rating.
by A verified traveler from Golden
Posted 22 Nov 2024
Room was clean and comfortable. Staff was helpful and pleasant. Bathroom needed plumbing and electrical maintenance. Left report of issues at time of checkout.
Comment from Hotel Management
22 Nov 2024 by Royal Sonesta, Hotel Management
We are so pleased that you enjoyed your time here with us. Thank you so much, for your feedback that you shared with our team. We hope in the near future we will have an opportunity to host you again.
