Ratings based on 1,390 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
This is my first time visiting Radisson Aqua Blu and it has been quite an enjoyable stay! The staff is very lovely and inviting, despite it being a little walk from Michigan Ave. I would definitely stay here again!!
Comment from Hotel Management
23 Nov 2024 by Vanessa R., Hotel Management
Hi Emily, Thank you for doing the survey, your feedback is very important to us, we love that your stay was amazing, and we look forward to being your home away from. Hope to see you soon! Have a wonderful day! Radisson Blu.
by A verified traveler
Posted 21 Nov 2024
Beautiful hotel in a great location.
Comment from Hotel Management
21 Nov 2024 by anonymus, Hotel Management
Thank you for your review
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
21 Nov 2024 by anonymus, Hotel Management
Thank you for your review
by A verified traveler
Posted 19 Nov 2024
Exceptional service, delicious food, and beautiful interior! Shoutout to Alexandria who took great care of us during the check in process.
Comment from Hotel Management
19 Nov 2024 by thanks, Hotel Management
Thank you for your feedback. We appreciate you for choosing Radisson Blu Chicago as your hotel of choice.Radisson Blu Aqua Hotel, Chicago
by A verified traveler
Posted 16 Nov 2024
The front office staff were excellent!
Comment from Hotel Management
16 Nov 2024 by Vanessa R., Hotel Management
Thank you for taking the time to do the survey, your feedback is greatly appreciated. We are so glad you enjoyed your stay! We look forward to being your home away from home when you are here in Chicago. Please let us know if there is anything we can do to further assist you. Have a wonderful day! Radisson Blu.
by A verified traveler
Posted 15 Nov 2024
I booked a hotel room w a bath tub like it showed in the photos online. When we arrived our room was a shower only and there wasn’t any accommodation for the disappointment. There were added resort fees and other unnecessary fees when checking out. The stay was not worth the money at all. Very disappointed with the staff who couldn’t accommodate or compensate these unnecessary fees for our stay.
Comment from Hotel Management
15 Nov 2024 by Vanessa R., Hotel Management
Hi Margo, Thank you for taking the time to do the survey, your feedback is greatly appreciated. Please allow us to apologize for the inconvenience of the tub, although all the rooms don't come with a tub, and it is based on availability, unfortunately, we had sold out of the bathtub rooms. Again, we apologize for the inconvenience. Hope you have a wonderful day! Radisson Blu.
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Vanessa R., Hotel Management
Hi Marquita, Thank you for taking the time to do the survey, your feedback is greatly appreciated. I wanted to apologize for any inconvenience you may have endured during your stay, if there is anything we can do to make this better for you please, call the hotel directly to speak to a manager so they can assist the issue. Hope you have a wonderful day!
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by thanks, Hotel Management
Thank you for your feedback. We appreciate you for choosing Radisson Blu Chicago as your hotel of choice.Radisson Blu Aqua Hotel, Chicago
by A verified traveler from Seattle
Posted 11 Nov 2024
Parking is always a hassle or expensive in Chicago, this place is no exception
Comment from Hotel Management
11 Nov 2024 by thanks, Hotel Management
Thank you for your feedback. We appreciate you for choosing Radisson Blu Chicago as your hotel of choice.Radisson Blu Aqua Hotel, Chicago
by A verified traveler
Posted 10 Nov 2024
Nice and clean
Comment from Hotel Management
10 Nov 2024 by Vanessa R., Hotel Management
Hi Michelle, Thank you for taking the time to do the survey, your feedback is greatly appreciated. We love that your stay went great, and we look forward to providing you with another memorable stay next time you're in Chicago. Hope you have a wonderful day!
