Ratings based on 1,432 Verified Reviews

4.2 out of 5
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 26 Sep 2024
For the price I paid, I was severely disappointed to have what looked like a children's birthday party taking place on the pool deck, with numerous children running unsupervised, in the hot tub, on the pool deck. This is not the atmosphere for a relaxing afternoon
Comment from Hotel Management
27 Sep 2024 by Vanessa R., Hotel Management
Hi Jennifer, Thank you for taking the time to do the survey, we appreciate your feedback. Please allow us to apologize for the inconvenience of the children running in the pool areas. We truly value our guest comfort of their stay, and we are truly sorry this happened. If there is anything we can do to make this right for you, please don't hesitate to contact management here at the Radisson Blu. Hope you have a wonderful day! Radisson Blu.
3 out of 5
by A verified traveler

Posted 25 Sep 2024
Comment from Hotel Management
26 Sep 2024 by anonymus, Hotel Management
Thank you for your review
5 out of 5
by A verified traveler

Posted 24 Sep 2024
Comment from Hotel Management
25 Sep 2024 by anonymus, Hotel Management
Thank you for your review
5 out of 5
by A verified traveler

Posted 24 Sep 2024
Comment from Hotel Management
24 Sep 2024 by anonymus, Hotel Management
Thank you for your review
5 out of 5
by A verified traveler

Posted 23 Sep 2024
Comment from Hotel Management
23 Sep 2024 by anonymus, Hotel Management
Thank you for your review
5 out of 5
by A verified traveler

Posted 23 Sep 2024
Great balcony
Comment from Hotel Management
23 Sep 2024 by anonymus, Hotel Management
Thank you for your review
5 out of 5
by A verified traveler

Posted 23 Sep 2024
The outdoor pool and areas around it plus the lobby and dining area where you can relax while waiting
Comment from Hotel Management
23 Sep 2024 by anonymus, Hotel Management
Thank you for your review
2 out of 5
by A verified traveler

Posted 22 Sep 2024
Room service did not clean our room
Comment from Hotel Management
23 Sep 2024 by thanks, Hotel Management
Thank you for your feedback. We appreciate you for choosing Radisson Blu Chicago as your hotel of choice.Radisson Blu Aqua Hotel, Chicago
5 out of 5
by A verified traveler

Posted 22 Sep 2024
Excellent experience
Comment from Hotel Management
23 Sep 2024 by thank you, Hotel Management
Thank you for your feedback. We appreciate you for choosing Radisson Blu Chicago as your hotel of choice.Radisson Blu Aqua Hotel, Chicago
5 out of 5
by A verified traveler

Posted 22 Sep 2024
Comment from Hotel Management
22 Sep 2024 by thanks, Hotel Management
Thank you for your feedback. We appreciate you for choosing Radisson Blu Chicago as your hotel of choice.Radisson Blu Aqua Hotel, Chicago