Ratings based on 2,078 Verified Reviews

4.3 out of 5
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 24 Nov 2024
This hotel was terrible it had nothing to offer you! No food No Bar, No information, in the room about anything, around this hotel, I made a big mistake coming here!! I will Never come to this hotel in Life!! I wish I could get my money back an they have the nerve to want a 250.00 Deposit! I did not know that!! An there is no service for what! They don't have anything here! I expected much Better, very Disappointing
4 out of 5
by A verified traveler

Posted 23 Nov 2024
Ceiling has paint missing in spots but an amazing night this far
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Nov 2024
5 out of 5
by A verified traveler

Posted 21 Nov 2024
Our room was very comfortable. The hotel is an easy walk from Union Station and the Lyric Opera.
5 out of 5
by A verified traveler

Posted 21 Nov 2024
The fromt desk staff were so welcoming 🙏
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Nov 2024
4 out of 5
by A verified traveler

Posted 19 Nov 2024
It is a nice place with breakfast included at the center of Chicago downtown. It is very close to a subway station.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Nov 2024
4 out of 5
by A verified traveler from Jewell

Posted 19 Nov 2024
Food quality poor. Hashbrowns burnt and sausage overcooked. Other food ok. Did not try much else.
5 out of 5
by A verified traveler

Posted 18 Nov 2024
Had a nice stay and the location was great!!