Ratings based on 191 Verified Reviews

4.6 out of 5
100% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 26 Sep 2024
Good for extended stay. Lovely view, but wished the windows were clean, given they are floor to ceiling. Entry is in the back of the building which feels weird, but being in an apartment building filled with residents has great energy.
Comment from Hotel Management
27 Sep 2024 by Kasa South Loop Chicago, Hotel Management
Hi Diana, thank you for sharing your experience during your extended stay. We're delighted that you enjoyed the lovely view and the positive energy in the building. We look forward to welcoming you back! Best regards, Team Kasa
5 out of 5
by A verified traveler

Posted 26 Sep 2024
We spent 3 wonderful days in Chicago with my husband, and our stay at Kasa apthotel was a big part of our enjoyment. We had beautiful corner 2-bedroom unit, and the view from the ceiling-to floor windows was really breathtaking! You could see even yachts on the Big Michigan lake 😊. We love everything about our stay at Kasa. Customer service was very quick in response, check-in/check-out was so convenient and easy, the apartment has everything you need to feel at home. It was clean, spacious and with fully equipped kitchen. Though, you don’t even need a kitchen with many great food places in short walkable distance (amazing coffee at the PressChicago, very good Japanese restaurant Umai just across the street, several hand-made pizza places, and so on). The location is just great: walkable distance to rivershore, Field Museum, Art Institute, the oldest Jazz Showcase club etc.). We feel safe walking around in the evening hours. Also, it was a covered parking adjacent to the building for the very reasonable rate. In summary - thank you, Kasa, for making our stay in Chicago even more enjoyable!
Comment from Hotel Management
26 Sep 2024 by Kasa South Loop Chicago, Hotel Management
Hello Tetyana, thank you for sharing your delightful experience in Chicago! Your detailed feedback about the nearby attractions and dining options is much appreciated. Thank you for choosing Kasa; we look forward to welcoming you back for another enjoyable stay! Best regards, Team Kasa
5 out of 5
by A verified traveler

Posted 24 Sep 2024
It was easy to park and get into the stay. The stay was very comfortable. We would stay there again.
Comment from Hotel Management
24 Sep 2024 by Kasa South Loop Chicago, Hotel Management
Hello Casey, thank you for your positive feedback! We're thrilled that your stay was comfortable and convenient. We eagerly anticipate hosting you again for another fantastic stay at our property. Let us know if there's anything we can do to make your next visit even more enjoyable!Best regards,Team Kasa
5 out of 5
by A verified traveler

Posted 23 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Kasa South Loop Chicago, Hotel Management
Hi Lyndon, thank you for your positive rating! We truly appreciate your support and are thrilled to hear you enjoyed your stay. We hope to welcome you back soon!
5 out of 5
by A verified traveler

Posted 16 Sep 2024
This location was in the middle of everything, which made our time there more about US, and.less about travel time.
Comment from Hotel Management
17 Sep 2024 by Kasa South Loop Chicago, Hotel Management
Hello Shannon, thank you for sharing your experience with us! We can't wait to welcome you back for another fantastic stay! Best regards, Team Kasa
5 out of 5
by A verified traveler

Posted 10 Sep 2024
The location was excellent.
Comment from Hotel Management
17 Sep 2024 by Kasa South Loop Chicago, Hotel Management
Hello Deborah, thank you for choosing Kasa. Looking forward to your next visit. Best regards, Team Kasa
5 out of 5
by A verified traveler

Posted 9 Sep 2024
Very convenient. Appartment was a very good size for our family of 5.
Comment from Hotel Management
17 Sep 2024 by Kasa South Loop Chicago, Hotel Management
Hi Diana, thank you for sharing your delightful experience with Kasa! It's fantastic to hear that the apartment was very convenient and spacious for your family. We can't wait to welcome you back soon! Best regards, Team Kasa
5 out of 5
by A verified traveler

Posted 7 Sep 2024
Comment from Hotel Management
7 Sep 2024 by Kasa South Loop Chicago, Hotel Management
Hi Andrea,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best Regards,Team Kasa
5 out of 5
by A verified traveler

Posted 6 Sep 2024
Comment from Hotel Management
7 Sep 2024 by Kasa South Loop Chicago, Hotel Management
Hi Flora,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best Regards,Team Kasa
5 out of 5
by A verified traveler

Posted 4 Sep 2024
Comment from Hotel Management
4 Sep 2024 by Kasa South Loop Chicago, Hotel Management
Hi Quin,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best Regards,Team Kasa