Hilton Garden Inn Chicago Downtown Riverwalk (Chicago) Hotel Review

Ratings based on 1,829 Verified Reviews

4.5 out of 5

4.6 Room cleanliness

4.6 Service & staff

4.5 Room comfort

4.5 Hotel condition

Expedia Verified Reviews

5 out of 5

by A verified traveler

Posted 3 Jan 2025

This property was in the perfect location. Everything was in walking distance. The hotel staff was nice and accommodating. The rooms are small, but they were clean. I would for sure come back. My only recommendation is better lighting , the rooms were dark even with the lights on and to change the chair in the room out for a chair with wheels. It was heavy and hard to maneuver.

3 out of 5

by A verified traveler

Posted 2 Jan 2025

Staff don't care about guests. It was a disappointment in every way. Expensive parking.

4 out of 5

by A verified traveler from Madison

Posted 2 Jan 2025

Nice location

5 out of 5

by A verified traveler

Posted 2 Jan 2025

My husband and I had a great experience. The hotel staff and service was excellent, surroundings were clean and the location is perfect….near the start to the riverwalk. Also shopping on the magnificent mile and fantastic dining options are in walking distance. We took the architecture river cruise and experienced Skydeck. The 360 Chicago sip and view, adults only, is also worth it. If you like to eat what the locals enjoy, the Chicago walking Food Tour by Secret Food Tours is highly recommended.

5 out of 5

by A verified traveler

This traveler left a rating score only Posted 2 Jan 2025

4 out of 5

by A verified traveler

Posted 1 Jan 2025

enjoyed our stay. parking could be better.

Comment from Hotel Management

1 Jan 2025 by monica m, Hotel Management