Ratings based on 1,567 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jan 2025
Stayed here for New Year’s Eve, grew up going to Chicago with family living there and never had a chance to explore! The hotel was in the perfect location and was beautiful. Staff was great! Only con was the pillows being way too flat, but I usually always bring my own.
by A verified traveler from Bronx
Posted 16 Jan 2025
Amazing stay w/ great views and employees
by A verified traveler
Posted 14 Jan 2025
Comment from Hotel Management
14 Jan 2025 by Tim Muhsen, Hotel Management
Dear Safya,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fairmont Chicago Management Team
by A verified traveler
Posted 12 Jan 2025
Great hotel, very convenient. Restaurant was fantastic for dinner, and breakfast.
Comment from Hotel Management
14 Jan 2025 by Tim Muhsen, Hotel Management
Dear Andrea,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fairmont Chicago Management Team
by A verified traveler
Posted 10 Jan 2025
Love it. Will stay a whole week next time
Comment from Hotel Management
14 Jan 2025 by Tim Muhsen, Hotel Management
Dear Oluwatamilore,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fairmont Chicago Management Team
by A verified traveler from Easton
Posted 9 Jan 2025
Great hotel
Comment from Hotel Management
14 Jan 2025 by Tim Muhsen, Hotel Management
Dear Amabiel,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fairmont Chicago Management Team
by A verified traveler
Posted 8 Jan 2025
Comment from Hotel Management
8 Jan 2025 by Tim Muhsen, Hotel Management
Dear Benafsha,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fairmont Chicago Management Team
by A verified traveler
Posted 7 Jan 2025
I like the fact that the property was in walking distance of State Street and Michigan Avenue
Comment from Hotel Management
8 Jan 2025 by Tim Muhsen, Hotel Management
Dear MelvinThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fairmont Chicago Management Team
by A verified traveler
Posted 6 Jan 2025
We stayed for new years eve. The line for check in was very long, but it moved pretty fast. Nice sitting area, the drinks were amazing. The only thing I didn't like was under the sheets there was some hair.
Comment from Hotel Management
14 Jan 2025 by Tim Muhsen, Hotel Management
Dear Jarvis,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fairmont Chicago Management Team
by A verified traveler
Posted 6 Jan 2025
Comment from Hotel Management
8 Jan 2025 by Tim Muhsen, Hotel Management
Dear Karish,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fairmont Chicago Management Team
