Ratings based on 1,565 Verified Reviews

4.2 out of 5
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jan 2025
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2025
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2025
3 out of 5
by A verified traveler

Posted 3 Jan 2025
I'm being billed twice for the room... By the Fairmont and again by Expedia Need corrected.
3 out of 5
by A verified traveler

Posted 3 Jan 2025
Had to wait to check in and out. Never received text that my room was ready. Luggage took over an hour to get to my room. No sheets, blankets or pillows in the closet. Picking up my car at the valet was a mess. I know it was New Years Eve/day but you need to be better staffed.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2025
3 out of 5
by A verified traveler

Posted 3 Jan 2025
Expensive
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2025
1 out of 5
by A verified traveler

Posted 3 Jan 2025
Expensive and not worth for money.
3 out of 5
by A verified traveler from CHICAGO

Posted 3 Jan 2025
The check in line was 40 mins long. Our friends came a few hours before us and had the same issue. Otherwise the hotel is nice and clean.
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