Ratings based on 988 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Nov 2024
Super close to train station and public transport! Great stay!
Comment from Hotel Management
4 Nov 2024 by Team ibis Den Haag City Centre, Hotel Management
Dear Cassi, Thank you for this great review.We are delighted that you enjoyed the proximity to the train station, the ease of public transport, and the overall quality of your stay. It is great to know that the cleanliness of our rooms, the condition of our hotel, the service provided by our team, and the amenities available in your room met your expectations and contributed to a memorable experience.We look forward to welcoming you back soon. Kind regards,Team ibis Den Haag City Centre
by A verified traveler
Posted 28 Oct 2024
Staff friendly, excellent choice of breakfast, room comfortable.
Comment from Hotel Management
29 Oct 2024 by Team ibis Den Haag City Centre, Hotel Management
Dear Greg, Thank you very much for this kind review of your recent stay.Our team is so glad that you had a pleasant stay with us, and we really appreciate your kind words about our courteous and professional service.We look forward to seeing you again soon.Best regards,Team ibis Den Haag City Centre
by A verified traveler
Posted 24 Oct 2024
Clean, comfortable room and a good breakfast. Can't ask for much more from a budget hotel!
Comment from Hotel Management
25 Oct 2024 by Team ibis Den Haag City Centre, Hotel Management
Dear Tristan, Thank you very much for this kind review of your recent stay.We are delighted that your stay at ibis Den Haag City Centre was to your satisfaction. The team takes great pride in maintaining the cleanliness of our rooms and ensuring that the condition of the hotel is up to our high standards. Our staff is also committed to providing excellent service, and we're thrilled that we were able to meet your expectations. It's fantastic to hear that our wide range of amenities, including our modern rooms with individual controlled air circulation and triple-glazed windows, contributed to the comfort of your stay. Moreover, our central location in the heart of The Hague, close to the Spuistraat and Venestraat, as well as the extended breakfast buffet hours, are designed to enhance the experience of our valued guests like yourself.We look forward to seeing you again soon.Best regards,Team ibis Den Haag City Centre
by A verified traveler
Posted 16 Sep 2024
Excellent hotel, staff were very helpful.
Central location & close to train station.
Minor issues with all the room TV channels off all weekend.
Comment from Hotel Management
18 Sep 2024 by Team ibis Den Haag City Centre, Hotel Management
Dear George,Thank you for sharing your feedback concerning your recent stay.We are pleased that you found our staff helpful and appreciated our central location, a short distance from various transportation hubs. It's wonderful to hear that the convenience of being close to the train station added value to your stay.However, we regret to hear that there were some issues with the TV channels during your visit. While our team strives to ensure all amenities function properly for our guests' entertainment and comfort, it seems we fell short in this regard. We also note your feedback on the hotel condition and room amenities; we take all comments seriously and view them as an opportunity to enhance our guest experience. We are continuously seeking ways to improve our facilities and offerings.We hope we have the opportunity of seeing you again in the future.Kind regards,Team ibis Den Haag City Centre
by A verified traveler
Posted 27 Aug 2024
It is close to CBD.
Comment from Hotel Management
28 Aug 2024 by Manager, Hotel Management
Dear Guest, Thank you for this great review.It is rewarding to know that you had such a pleasant experience with us and that you found your room equipped with everything you needed.Moreover, thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back soon. Kind regards,Team ibis Den Haag City Centre
by A verified traveler
Posted 26 Aug 2024
Good location, very clean & comfortable, courteous and efficient staff. Triple room (for 3 adults in my case) could maybe have been a bit larger, but was otherwise ok.
Comment from Hotel Management
27 Aug 2024 by Team ibis Den Haag City Centre, Hotel Management
Dear Kevin, Thank you for taking the time to share your review.We are pleased that you appreciated our convenient location. We are sorry to hear that you found your room to be smaller than you had expected; we offer rooms of various categories and would be more than happy to find the one best suited to your requirements on your next visit.We hope we will have the opportunity to see you again in the future. Best regards,Team ibis Den Haag City Centre
by A verified traveler
Posted 14 Aug 2024 on Hotels
Excellent location. clean room. Reception was always very busy. No phone in the room! to call the front, I had to call the hotel from my phone.
Comment from Hotel Management
15 Aug 2024 by Team ibis Den Haag City Centre, Hotel Management
Dear George, Thank you for taking the time to share your review.We are delighted to know that you enjoyed your stay with us and appreciated our convenient location. Rest assured that we have taken note of your comments concerning the phones and business at the Front Desk.We hope we will have the opportunity to see you again in the future. Best regards,Team ibis Den Haag City Centre
by A verified traveler
Posted 14 Aug 2024 on Hotels
Comment from Hotel Management
15 Aug 2024 by Team ibis Den Haag City Centre, Hotel Management
Dear Scott, Thank you very much for this kind review of your recent stay.We are really pleased we met your expectations.We look forward to seeing you again soon.Best regards,Team ibis Den Haag City Centre
by A verified traveler
Posted 10 Aug 2024
Comment from Hotel Management
13 Aug 2024 by Manager, Hotel Management
Dear Jael,Thank you for such a great review.We are really pleased we met your expectations.We look forward to a return visit from you in the future.Best wishes,Team ibis Den Haag City Centre
by A verified traveler
Posted 22 Jul 2024 on Hotels
Comment from Hotel Management
23 Jul 2024 by Team ibis Den Haag City Centre, Hotel Management
Beste gast, Bedankt voor uw mooie beoordeling.Het verheugt ons dat u tevreden was over de netheid van uw kamer en dat uw verblijf bij ons naar wens was.We hopen u in de toekomst opnieuw te mogen verwelkomen.Team ibis Den Haag City Centre
