Ratings based on 955 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Dec 2024
Wide Ocean view
Comment from Hotel Management
6 Dec 2024 by Vicki, Hotel Management
Hello Daljit, thank you for taking the time to give us your feedback we really appreciate it. We are so pleased to hear that you enjoyed your stay with us. Kind Regards Vicki
by A verified traveler
Posted 5 Dec 2024
The spa on the balcony lovely and the view is 5 star. However as it was my wifes birthday the night we were staying, I sent the hotel an email with a small request a few days prior. It's fine if they could not fulfil my request but I didn't even recieve a reply. We were also not informed that the restaurant was unavailable on the night we were staying. We found this out as we went to look at the menu. The young lady on reception at check in was quite distant and not very welcoming. To sum up. Room - adequate, Spa - lovely, View - Superb, Restaurant - unknown and Check staff- poor.
Comment from Hotel Management
5 Dec 2024 by karen, Hotel Management
Hi Darren, i am so sorry to hear that you had a bad experience. this is highly unusual, i think i know which staff member you are referring to and I will be sure to mention this to her. we pride ourselves on making people feel welcome. i hope you give us another chance some time. kind regards
by A verified traveler
Posted 5 Dec 2024
Very good property and rooms are very nice and clean. The view is exceptional and would love to come back again.
Comment from Hotel Management
5 Dec 2024 by karen, Hotel Management
HI Siddhesh, thank you for your kind review. we hope to welcome you another time. kind regards
by A verified traveler
Posted 2 Dec 2024
Excellent location and services . Room has stunning view. We have enjoyed our stay and look back for a second visit
Comment from Hotel Management
2 Dec 2024 by karen, Hotel Management
HI Nader, thank you for your wonderful review. we would love to welcome you another time. kind regards
by A verified traveler
Posted 30 Nov 2024
Views were spectacular. Loved the translucent shower and bathroom facilities and the restaurant had delicious food.
Comment from Hotel Management
2 Dec 2024 by karen, Hotel Management
HI Karen, how wonderful that you enjoyed your stay with us, i agree with your assessment. we hope to welcome you another time. kind regards
by A verified traveler from north sydney
Posted 29 Nov 2024
great location right next to the ocean
Comment from Hotel Management
1 Dec 2024 by karen, Hotel Management
Hi Sandy, so glad you enjoyed your stay. hope to see you another time. kind regards,
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
1 Dec 2024 by karen, Hotel Management
HI Ali,thank you for your review. kind regards,
by A verified traveler
Posted 24 Nov 2024
Property is very clean with fantastic view of Ocean. Great restaurant below and others in walking distance. No lift so book ground floor if you can not manage stairs.
Comment from Hotel Management
1 Dec 2024 by karen, Hotel Management
Hi Chris, thank you for letting us know you enjoyed your stay. we do have two levels with no stairs, otherwise cardio heaven!! kind regards,
by A verified traveler
Posted 23 Nov 2024
Wonderful stay
Comment from Hotel Management
1 Dec 2024 by karen, Hotel Management
Hi Tony, thank you for letting us know you enjoyed your stay. kind regards
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Vicki, Hotel Management
Hello Jean Claude, we are so pleased to hear that you enjoyed your stay with us and we would like to thank you for taking the time to give us your feedback. Kind Regards Vicki
