Ratings based on 1,356 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jan 2025
Close to everything
Comment from Hotel Management
20 Jan 2025 by Nesuto Team, Hotel Management
Hi Jarad,We are pleased to hear you enjoyed the lovely The Entrance and everything being in walking distance! Thank you for your review.Kind regards,
by A verified traveler
Posted 8 Jan 2025
Excellent value apartment close to the water
Comment from Hotel Management
9 Jan 2025 by Nesuto Team, Hotel Management
Hi Peter, We are happy to hear you enjoyed your recent stay with us and the location here. We appreciate your feedback, and we hope to welcome you back again in the near future.Kind regards,
by A verified traveler
Posted 2 Jan 2025
George at reception true gentleman making you feel welcome & very helpful
Comment from Hotel Management
3 Jan 2025 by Nesuto Team, Hotel Management
Hi Fatima,We are happy to hear you enjoyed your time with us and the service provided from our team! We will pass this along to George.Kind regards,
by A verified traveler
Posted 12 Dec 2024
The rooms are clean, generous in size and the view is amazing
Comment from Hotel Management
12 Dec 2024 by Nesuto Team, Hotel Management
Hi Mariam,We are very happy to hear you enjoyed your recent stay with us and the views of the lovely Entrance! Thank you for your review, we hope we can welcome you back again in the near future.Kind regards,
by A verified traveler
Posted 3 Dec 2024
The place is rundown/old and not worth the cost. Also all the windows open up to public walkways so you have to keep them closed meaning you get no natural light
Comment from Hotel Management
4 Dec 2024 by Nesuto Team, Hotel Management
Hi Ayelavan,Thank you for reviewing your recent experience at Nesuto The Entrance. We are disappointed to hear you did not enjoy your stay with us, but we do appreciate your feedback and we will pass this along to our management team.Kind regards,
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Nesuto Team, Hotel Management
Thankyou we do hope to see you again soon.
by A verified traveler
Posted 20 Oct 2024 on Wotif
Room was filthy, then offered a renovated room which was a lot better but still not the cleanest
Comment from Hotel Management
21 Oct 2024 by Nesuto Team, Hotel Management
Hi Lisa,We are disappointed to hear that you did not enjoy your stay with us at Nesuto The Entrance. Thank you for your review, and we will follow up with housekeeping for this issue.Kind regards,
by A verified traveler
Posted 17 Oct 2024 on Wotif
The staff Communicate well and the room is what we really need.
Comment from Hotel Management
17 Oct 2024 by Nesuto Team, Hotel Management
Hi Jackie,Thank you for your review on your recent stay at Nesuto The Entrance. We are happy to hear you enjoyed your stay and your room! We hope to welcome you back again in the near future.Kind regards,
by A verified traveler from Rooty Hill
Posted 16 Oct 2024
Easy parking, near to sea-side walkway, rooms were comfortable. I was charged twice during check-in but it was credited back once the error was realised. The reception needs to be more vigilant so not to make these type of errors.
Comment from Hotel Management
16 Oct 2024 by Nesuto Team, Hotel Management
Hi Anil,Thank you for your review, we are happy you enjoyed your recent stay with us. Yes, you did accidently get charged twice and it was a honest mistake with our team. Again, we are very sorry about this and any inconvenience this may of caused for you. We do hope to welcome you back again in the near future.Kind regards,Nesuto Team
by A verified traveler
Kids break
Posted 12 Oct 2024 on HotelsKids absolutely loved it, especially the location, right in the middle of everything they wanted, they just rode their scooters everywhere... loved it highly recommend
Comment from Hotel Management
14 Oct 2024 by Nesuto Team, Hotel Management
Hi Leanne,Thank you for your kind review and giving us a 10/10! We are very happy to hear you enjoyed your stay with us here at Nesuto The Entrance and the kids loved it here! We do hope to welcome you back again in the near future.Kind regards,
