Ratings based on 979 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
A delightful stay was a great experience for our group. Great community areas and activities helped foster connection. Also wonderful restaurants only a walking distance away. A little construction was going on while we were there, but nothing that diminished our good experience.
by A verified traveler
Posted 18 Nov 2024
Great hospitality, wonderful hotel with nice garden area. Loved the live band, breakfast was good, bar very comfortable. Loved the hometown feel of snacks, Cracker Jack, and turquoise fridge in the room. Quite a walk from restaurants and bars but it’s walkable.
by A verified traveler
Posted 14 Nov 2024
by A verified traveler
Posted 11 Nov 2024
I like peace and tranquility of the property. I did not like that the beverages within the fridge was outdated. Spoke with front desk concerning this issue. Did not purchase any items because of that.
by A verified traveler
Posted 11 Nov 2024
Great location and very comfortable stay
Comment from Hotel Management
11 Nov 2024 by William T. Barba, General Manager, Hotel Management
Dear Savraj,Thank you for taking the time to share your experience with others. Knowing that we have delivered the service and experience that you expect and that you sharing with others means the world to us.We hoe you come back soon!!!
by A verified traveler
Posted 11 Nov 2024
Our stay was perfect! The room was clean and comfortable. We will definitely stay here again!
Comment from Hotel Management
11 Nov 2024 by William T. Barba, General Manager, Hotel Management
Dear Stacy,Thank you for taking the time to write a review. We appreciate your kind comments and we love the fact that you want to come back.
by A verified traveler
Posted 5 Nov 2024
Great service
Comment from Hotel Management
5 Nov 2024 by William T. Barba, General Manage, Hotel Management
Dear Zefeng,Thank you for the great review! We appreciate you highlighting our facilities, amenities, and staff! We strive to offer the best guest experience and we are thrilled to see you enjoyed your visit. We hope to welcome you back soon!
by A verified traveler
Posted 3 Nov 2024
good
Comment from Hotel Management
5 Nov 2024 by William T. Barba, General Manager, Hotel Management
Dear Zefeng,Thank you for the great review! We appreciate you highlighting our facilities, amenities, and staff! We strive to offer the best guest experience and we are thrilled to see you enjoyed your visit. We hope to welcome you back soon!
by A verified traveler from Dallas
Posted 31 Oct 2024
I chose this hotel based upon other experiences with the chain. I liked the property, but there is currently some light construction to public areas which has resulted in some clutter in the areas. Staff was excellent and walked me to my building at check-in, and room is comfortable, although i think i might have preferred a first floor room for less noise walking in the room. Great location and convenient for my visit.
Comment from Hotel Management
5 Nov 2024 by William T. Barba, General Manager, Hotel Management
Dear George,Thank you for taking the time to write a review and share your experience with others.We are about to finish our construction and enhancing project to deliver a better product to our guest.We hope your trips bring you back to Austin soon!!!
by A verified traveler
Posted 30 Oct 2024
I would love to come back to this hotel again, amazing staff and a very neat room, definitely memorable
Comment from Hotel Management
5 Nov 2024 by William T. Barba, General Manager, Hotel Management
Dear Tracy,Thank you so much for your glowing review! We're thrilled to hear that you had a wonderful experience during your stay with us. We hope to see you again very soon and look forward to welcoming you back again for another fantastic stay!
