Ratings based on 302 Verified Reviews
3.0 Room cleanliness
3.0 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
Ok, so I’ve stayed at my fair share of cheap hotels, but never have I been to one that had piss stains on the toiled seat, and feces and graffiti on the bathroom walls. I requested a no smoking room, the room next to me smoked so much I could taste it in my room. The “clean” towels for my room were yellowed. I would never recommend this hotel, not even for the price.
Comment from Hotel Management
10 Nov 2024 by Hotel Manager, Hotel Management
Dear Stephen La,Thank you for sharing your experience. We sincerely apologize for the cleanliness issues you encountered during your stay. This is certainly not the standard we aim to uphold. Your feedback is important, and we will address the concerns with our housekeeping team to ensure that these issues are corrected. We regret that your experience did not meet our expectations and hope you will consider giving us another chance in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 14 Oct 2024
Good stay no issues
Comment from Hotel Management
15 Oct 2024 by Hotel Manager, Hotel Management
Dear Kenneth,Thank you for your feedback! We’re delighted to hear that you had a good stay with no issues. Your satisfaction is our priority, and we look forward to welcoming you back for another pleasant experience!Sincerely, Hotel Manager
by A verified traveler
Posted 10 Oct 2024
Area
Comment from Hotel Management
11 Oct 2024 by Hotel Manager, Hotel Management
Dear Nicole,Thank you for your positive feedback! We're glad to hear you enjoyed the area. We strive to provide a great experience for our guests and hope to welcome you back soon for an even better stay.Sincerely, Hotel Manager
by A verified traveler
Posted 4 Oct 2024
Comment from Hotel Management
5 Oct 2024 by Hotel Manager, Hotel Management
Dear Timothy,We are truly honoured by your perfect rating! It's delightful to know that we met or exceeded your expectations during your stay. Thank you for choosing our hotel, and we eagerly anticipate the opportunity to welcome you back in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 20 Sep 2024
Comment from Hotel Management
20 Sep 2024 by Hotel Manager, Hotel Management
Dear Jestal,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
by A verified traveler
Posted 6 Sep 2024
Comment from Hotel Management
7 Sep 2024 by Hotel Manager, Hotel Management
Dear Jazmer,Thank you immensely for your perfect rating! We're overjoyed to know that you had such a fantastic experience with us. Your satisfaction is our utmost priority, and we hope to have the pleasure of hosting you again soon.Sincerely, Hotel Manager
by A verified traveler
Posted 17 Aug 2024
Never again. I think that most of the “good reviews” are fake. There is way to much to write about this place. But just be aware you don’t get your moneys worth staying here.
Comment from Hotel Management
18 Aug 2024 by Hotel Manager, Hotel Management
Dear Daniel,We’re sorry to hear your experience didn’t meet expectations. Your feedback is important, and we’ll investigate your concerns to improve our services. We strive for transparency and value every guest’s input to ensure a satisfactory stay. We hope to welcome you again soon.Sincerely, Hotel Manager
by A verified traveler
Posted 4 Aug 2024
I would like a refund someone knocked on my door a few times
Comment from Hotel Management
5 Aug 2024 by Hotel Manager, Hotel Management
Dear Guest,We apologize for the disturbance you experienced with multiple knocks on your door. This is not acceptable, and we are looking into this matter. Request your understanding and future consideration for a visit.Sincerely, Hotel Manager
by A verified traveler
Posted 2 Aug 2024
This property needs to be remodeled for the money they charge. I stayed I. The room for 20 mins and left it was not a good feeling I felt like I needed a shower but would not use the one I. The room.
Comment from Hotel Management
3 Aug 2024 by Hotel Manager, Hotel Management
Dear Omar,Thank you for your feedback. We regret that the condition of the room did not meet your expectations and understand your concern regarding the need for remodelling. We are actively working on improvements and appreciate your input. We hope you'll give us another chance to provide a better experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 31 Jul 2024
Comment from Hotel Management
2 Aug 2024 by Hotel Manager, Hotel Management
Dear Edward,Thank you for rating your stay with us 4 out of 5. We're pleased to hear you had a good experience. Your feedback is valuable, and we look forward to welcoming you back and striving for a 5-star experience next time.Sincerely, Hotel Manager
