Ratings based on 949 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
We recently stayed at The Chamberlain and cannot recommend it enough.
All the staff were extremely helpful and courteous and the breakfast more than substantial with an excellent buffet and menu choice.
Cleanliness throughout the hotel was excellent including the bedroom and bathroom.
Very comfortable bed, great towels and toiletries and tea/coffee making facilities.
We will definitely stay here again on our next trip to London.
Comment from Hotel Management
12 Nov 2024 by James, Hotel Management
Dear JoyThank you so much for taking the time to share your positive experience at The Chamberlain Hotel. We're thrilled to hear that you had such a memorable stay with us!It’s fantastic to know that you enjoyed the service provided by our team, and we’re delighted that our breakfast offerings, as well as the cleanliness of the hotel exceeded your expectations. We take great pride in ensuring our guests feel comfortable, so we’re especially pleased that you found the bed, towels, and toiletries to your liking.We look forward to welcoming you back on your next trip to London, and please don’t hesitate to reach out if you need any assistance with your future stay. Your recommendation means a lot to us!Kind Regards,
by A verified traveler
Posted 9 Nov 2024
Had quality and character. Felt nice and not like a generic chain hotel. Restaurant, bar, and breakfast were a nice treat.
Comment from Hotel Management
12 Nov 2024 by James, Hotel Management
Dear SpyderIt sounds like you had a great stay! We love that you appreciated our quintessential British charm and so pleased that the restaurant/ bar and breakfast definitely made a difference in your overall experience. We hope that you would recommend us to others and that you will come again for another stay in the future!Kind Regards
by A verified traveler
Posted 8 Nov 2024
Very good value hotel with excellent breakfast.
Comment from Hotel Management
12 Nov 2024 by James, Hotel Management
Dear StephenThank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and found the value to be excellent, especially the breakfast. We always strive to provide a great experience for our guests, and it's wonderful to know we met your expectations. We hope to welcome you back again soon!Kind Regards
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
7 Nov 2024 by James, Hotel Management
Dear Srujana We're thrilled to hear that you had a great stay with us. It was a pleasure having you, and we're delighted that everything met your expectations.Kind Regards
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by James, Hotel Management
Dear StephanieWe wanted to take a moment to express our gratitude for choosing us for your recent stay and we’re delighted to hear that you had a great stay and we would love the opportunity to welcome you again!Kind Regards
by A verified traveler from Oakhurst
Posted 2 Nov 2024
Comment from Hotel Management
2 Nov 2024 by James, Hotel Management
Dear MarkWe appreciate your feedback and hope to welcome you back in the future. If there’s anything specific you enjoyed or any suggestions you have, please feel free to share! Kind Regards
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
2 Nov 2024 by James, Hotel Management
Dear PeterWe’re thrilled to learn that you had a great experience during your stay with us. Your kind words are incredibly encouraging for our team.Thank you for selecting The Chamberlain for your hotel stay! We would be excited to have you back in the future! If you have any specific insights or recommendations based on your experience, please feel free to share.Kind Regards
by A verified traveler
Posted 21 Oct 2024
Great stay quite a hidden gembb no would definitely recommend it and stay again ourselves!
Comment from Hotel Management
21 Oct 2024 by Reception team , Hotel Management
Dear Koulla, Thank you for the great review. We are glad that you enjoyed your stay with us. We look forward to welcoming you to The Chamberlain Hotel. Kind Regards The Reception team
by A verified traveler
Posted 5 Oct 2024
Room was too small and decor was outdated. Breakfast was delicicious and great variety of choices. Staff were excellent and very helpful. Also loved the coffee and drink selection in our room.
Comment from Hotel Management
6 Oct 2024 by Gabriela, Hotel Management
Dear Kat, Thank you for sharing your feedback! We're happy to hear you enjoyed the breakfast. It's great to know our staff made a positive impression with their helpfulness. We appreciate your thoughts on the room size and decor, and we’ll take this into consideration for future improvements. We hope to welcome you back for an even better stay! Kind Regards, Gabriela
by A verified traveler
Posted 4 Oct 2024
Comment from Hotel Management
16 Oct 2024 by James, Hotel Management
Dear AndrewThank you for sharing your thoughts with us! We are delighted to hear that you had an enjoyable experience during your stay. Our commitment is to provide exceptional service, and it’s wonderful to know that we met your expectations.If there are specific aspects of your visit that you particularly appreciated or any ideas you might suggest, please let us know. Your feedback is invaluable in helping us enhance our offerings.We look forward to the opportunity to host you again soon!Kind Regards
