Ratings based on 33 Verified Reviews
4.6 Room cleanliness
3.7 Service & staff
4.2 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 3 Sep 2024
The apartment was nice, clean, and perfect for our trip. There were 4 of us, and we stayed for a week. Check-in was simple; once we paid, they sent us the gate and door codes. The noise level was loud during the day, but that was expected for the location. The reason I gave it 4 stars is because it was hot as hell, especially at night. They only had 2 tiny fans that did nothing. The ventilation fan in the smaller bathroom was broken, which didn’t help with the heat. Also, they did not stock enough toilet paper for 4 guests for a week. There is no on-site person to ask for more supplies. The kitchen has a few things, but there is not enough to cook a meal there. There is a corner market nearby with great deals on already-cooked easy meals. Also, the wifi was useless, and there were no instructions on the light switches. I tried for a week to turn off a set of kitchen lights and could never figure it out.
Comment from Hotel Management
11 Sep 2024 by Native Team, Hotel Management
Hello Kathryn, Thank you for your feedback! We're glad you enjoyed the apartment and smooth check-in. We apologize for the issues with heat, the broken bathroom fan, and limited supplies like toilet paper. We'll work on improving these for future guests. We appreciate your notes on the kitchen and wifi, and we'll ensure clearer instructions for appliances. Thanks again, and we hope to provide a more comfortable stay next time!
by A verified traveler
Posted 4 Aug 2024
Comment from Hotel Management
5 Aug 2024 by Native team, Hotel Management
Hello Sonal, Thank you for your feedback.Native team
by A verified traveler
Posted 12 Apr 2024
The apartment was clean and large. The location was convenient to multiple Underground stations. We did not have issues with noise as others noticed, but the pub in the courtyard does crowded. The furnishings were not super-comfortable if you want to spend any time sitting around in the unit. We cooked dinner multiple times and found the kitchen lacking in basics like towels, napkins etc and cooking oils, salt, pepper, so be prepared to purchase those. Overall, it was a decent stay for us while in London for a week.
Comment from Hotel Management
11 Jun 2024 by Native Team, Hotel Management
Thank you for your feedback. We hope to welcome you back soon,
by A verified traveler
Don’t stay
Posted 27 Mar 2024 on HotelsThis place was an awful experience. No communication sent about how to self check in and had to ring the office several times whilst stood outside, spoke to rude staff members who consistently hung up on me. The door also did not lock when leaving.
Comment from Hotel Management
19 Jun 2024 by Native team, Hotel Management
Hello A, Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Your input is very important to us, and we take all comments seriously.Please accept our sincere apologies for any inconvenience you may have experienced.
by A verified traveler
Posted 4 Jan 2024
Comment from Hotel Management
19 Jun 2024 by Native Team, Hotel Management
Hello Tricia, Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it's always rewarding to know that our efforts are appreciated.We look forward to serving you again in the future.
by A verified traveler
Posted 22 Oct 2023
Location was convenient. Quiet after hours. Room was spacious.
Comment from Hotel Management
19 Jun 2024 by Native team, Hotel Management
Hello Christopher, Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it's always rewarding to know that our efforts are appreciated.We look forward to serving you again in the future.
by A verified traveler
Posted 17 Sep 2023 on Hotels
Comment from Hotel Management
19 Jun 2024 by Native team, Hotel Management
Hello A, Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it's always rewarding to know that our efforts are appreciated.We look forward to serving you again in the future.
by A verified traveler from crestview
Posted 25 Jun 2023
Good location
Comment from Hotel Management
19 Jun 2024 by Native team, Hotel Management
Hello Jocelyn, Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it's always rewarding to know that our efforts are appreciated.We look forward to serving you again in the future.
by A verified traveler
Posted 30 May 2023
Great place to stay. Roomy and clean with the right amenities. The bar below can be noisy during lunch and after work till 10, but the bar closed early each night and the neighborhood was quiet on the weekend.
The flat was great but could have used some fans for air circulation.
There are several restaurants, pubs, and market shops in the area with bus and underground very close.
We stayed here with young teen girls and felt safe in the neighborhood.
Comment from Hotel Management
19 Jun 2024 by Native Team, Hotel Management
Hello Samuel, Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it's always rewarding to know that our efforts are appreciated.We look forward to serving you again in the future.
