Ratings based on 571 Verified Reviews
4.7 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
Excellent location with friendly helpful staff. Some of the lighting in the room was usually situated meaning you couldnt see in cupboards or switch on lights without crawling over the bed. But otherwise, awesome location.
by A verified traveler
Posted 1 Dec 2024
Great little apartments in a really good quiet location. Plenty of transport links nearby and very walkable to plenty of tourist sights. Staff were really friendly and helpful.
Comment from Hotel Management
7 Dec 2024 by Ceri, Hotel Management
Hey Alison!Thank you for your kind words! We're so glad you enjoyed the quiet yet central location of our apartments, with easy access to transport and tourist attractions. It’s wonderful to hear that our staff made a positive impression on your stay. We look forward to welcoming you back on your next visit! Until then,Ceri :)
by A verified traveler
Posted 1 Dec 2024
The fact that it is an Aparthotel is convenient. The bed is very comfortable and the room was a good size and had everything we needed. The toiletries that were provided smelled nice. Overall we had a lovely stay.
Comment from Hotel Management
7 Dec 2024 by Ceri, Hotel Management
Hey Ellen!We're delighted to hear that you found our aparthotel convenient and enjoyed the comfort of the bed and the room’s size. It's great to know you appreciated the thoughtfully provided toiletries too. We're thrilled you had a lovely stay and hope to welcome you back again soon! Until next time,Ceri :)
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Max, Hotel Management
Hi Eduard,Thank you very much for your review! I'm glad you enjoyed your stay and we hope to welcome you back soon!Regards,Max
by A verified traveler
Posted 21 Nov 2024
Great location
Comment from Hotel Management
22 Nov 2024 by Max, Hotel Management
Hi Jeremie,Thanks for the glowing review, I'm glad you enjoyed your stay in particular the location!Hope to welcome you back soon,Max
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Max, Hotel Management
Hi Paul,Thanks for taking the time to leave a review, I hope we can turn that 4 into a 5 on your next stay!Until then,Max
by A verified traveler
Posted 21 Nov 2024
Great view, great location. Wonderful to have a small apt with a kitchen, washer/dryer, stove, microwave, etc.
Comment from Hotel Management
22 Nov 2024 by Max, Hotel Management
Hi Eileen,Thank you for your review, I'm glad you enjoyed everything in the room!We hope to have you back soon!Regards,Max
by A verified traveler
Posted 17 Nov 2024
When we arrived, Max was so welcoming and we lucked out with our room already being ready. Our room had everything we needed and we had a great view of the river and bridges. This hotel is in a terrific location to get to Borough Market, St.Pauls cathedral, Sky Garden, Horizon 22 and Tower Bridge just to name a few places. I would highly recommend this hotel.
Comment from Hotel Management
19 Nov 2024 by Max, Hotel Management
Hi Janette,Thank you so much for your thoughtful review and kind words about me!I’m thrilled to hear you had a wonderful trip and enjoyed the hotel and its surroundings. I look forward to welcoming you back soon!Best regards,Max
by A verified traveler
Posted 14 Nov 2024
We stayed in a city studio and it was nice to have a kitchenette. The couch wasn’t particularly comfortable, but the room was clean. The shower was a nice size. The bed was up against the wall so you have to crawl over the other person if you need to get up in the middle of the night. They clean once a week, which was fine. The staff was very nice. I liked that there was a cafe on the ground floor but wished it was open a bit later than 6 pm.
Comment from Hotel Management
16 Nov 2024 by Max, Hotel Management
Hi Ellen,Thank you for taking the time to share your detailed feedback! We’re glad to hear you enjoyed the convenience of the kitchenette and the size of the shower. Next time you stay, there are rooms which have beds not against the wall so reach out to front desk and we will look after you!It's great to know that you found our staff to be friendly and that you enjoyed the cafe. We hope to welcome you back soon and offer an even better experience!Regards,Max
by A verified traveler
Posted 13 Nov 2024
I like the location.
Comment from Hotel Management
17 Nov 2024 by Max, Hotel Management
Hi Esther,Thank you, Esther, for your review! We're so glad to hear you enjoyed our location. We hope to welcome you back soon for another great stay!Regards,Max
