Ratings based on 995 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Really cute place. Close to stores. Great views. Comfortable sleep.
Comment from Hotel Management
25 Nov 2024 by General Manager, Hotel Management
Dear Ludmila, Thank you for taking the time to take our survey on your recent stay here at Blue Mountain. We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you.We look forward to seeing you again.Kind Regards,Denise Cooke-BrennanGeneral Manager
by A verified traveler
Posted 22 Nov 2024
Totaly worth every penny. Awesome staff. Great amenities. I would highly recomend it.
Comment from Hotel Management
23 Nov 2024 by Blue Mountain Property, Hotel Management
Good morning and thank you for taking the time to take our survey on your recent stay here at Blue Mountain.We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you.We look forward to seeing you again.Kind regards,Denise Cooke-BrennanGeneral Manager
by A verified traveler
Posted 21 Nov 2024
My only con is they don’t offer robes in the rooms but there are towels. Personally I think robes would be great especially because the hot tub amenities are available all year round. Overall had a really great stay and the staff are all very nice. The property is also walking distance to the village which is convenient and the rooms are supplied with lots of items.
Comment from Hotel Management
22 Nov 2024 by Blue Mountain Hilton Grand Vacations Club, Hotel Management
SUBJECT LINE: BLUE MOUNTAIN HILTON GRAND VACATIONS CLUB Dear Melissa:_____Thank you for taking the time to rate your stay experience with us during your recent stay here at Hilton Grand Vacations Club at Blue Mountain. We're thrilled to hear that you enjoyed your stay and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We look forward to seeing you again. Kind Regards, Denise Cooke-BrennanGeneral Manager
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Blue Mountain Property, Hotel Management
Dear Gord:Thank you for taking the time to rate your stay experience with us during your recent stay here at Hilton Grand Vacations Club at Blue Mountain.We're thrilled to hear that you enjoyed your stay and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you.We look forward to seeing you again.Kind Regards,Denise Cooke-Brennan, General Manager
by A verified traveler
Posted 9 Nov 2024
Loved the privacy, the lake view and the en suite laundry and kitchen.
Appreciated the text room service.
Did not get to enjoy the boat house as it was too cold but looking forward to it for next time
Comment from Hotel Management
9 Nov 2024 by Blue Mountain Property, Hotel Management
Good afternoon and thank you for taking the time to take our survey on your recent stay here at Blue Mountain.We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you.We look forward to seeing you again.Kind regards,Denise Cooke-Brennan, General Manager
by A verified traveler
Posted 6 Nov 2024
Disappointed to not get early check in or check out but overall amazing
Comment from Hotel Management
10 Nov 2024 by S, Hotel Management
SUBJECT LINE: BLUE MOUNTAIN HILTON GRAND VACATIONS CLUB - Expedia positive response Dear Jennifer: Thank you for taking the time to rate your stay experience with us during your recent stay here at Hilton Grand Vacations Club at Blue Mountain. We're thrilled to hear that you enjoyed your stay and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We look forward to seeing you again. Kind Regards, Denise Cooke-BrennanGeneral Manager
by A verified traveler
Posted 3 Nov 2024
Reasonably maintained. Quiet property, but im the high season it would be a madhouse.
Comment from Hotel Management
4 Nov 2024 by General Manager, Hotel Management
Dear Rodger,Thank you for taking the time to comment on your recent stay here at Blue Mountain. We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you.We look forward to seeing you again.Kind Regards,Denise Cooke-Brennan
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
4 Nov 2024 by General Manager, Hotel Management
Dear Lu, Thank you for taking the time to comment on your recent stay here at Blue Mountain. We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you.We look forward to seeing you again.Kind Regards,Denise Cooke-Brennan
by A verified traveler
Posted 23 Oct 2024
We have stayed at this location many times. It never disappoints.
Comment from Hotel Management
30 Oct 2024 by General Manager, Hotel Management
Hello Devon, We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you.We look forward to seeing you again.Kind Regards,Denise Cooke-Brennan
by A verified traveler
Posted 6 Oct 2024
Very unpleasant and rude front desk clerk at check in.
