Ratings based on 338 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Treated very well
by A verified traveler
Posted 28 Oct 2024
by A verified traveler
Posted 19 Aug 2024 on Hotels
by A verified traveler
Posted 18 Aug 2024 on Hotels
We stayed here for a family event it was just perfect for location large car park clean and comfortable with air conditioning I thought the cost for breakfast was a little high though but other than that a great stay
by A verified traveler
Posted 5 Aug 2024
Pros: Laura on reception was helpful and friendly. Excellent parking and EV charging. The front garden is very pretty. A bus stops just up the road that goes into Newbury if you want to leave the car behind.
Cons: Freeview TV not working - either no signal or screen pixelated. No BBC channels even it it had worked. Expected to eat dinner off a coffee table in the bar after booking a table in the restaurant for dinner. The restaurant was set up for a wedding the next day so was not being used. We cancelled the booking and had a really nice meal at the Berkshire Arms just down the road. The flush on the toilet worked but was very stiff. It was not clear which way to turn on the tap on the wash basin and so I kept dowsing myself and the entire room with water! The room was very hot. The air con seemed to work on one setting only, so was too strong. Turning it down had no effect so we turned it off.
We have stayed here before but now there seems to be fewer staff (poor waitress in duty at breakfast on Sunday was rushed off her feet and there were dirty dishes left on tables, empty fruit option bowls, long waits for hot food to be refilled etc) and, generally, an air of the place just getting by. We came to attend the Battle Proms at Highclere Castle as this hotel is not far away and so we were out most of the stay but we will look for another hotel next year.
by A verified traveler
Posted 3 Aug 2024 on Hotels
Bathroom stank of vomit
by A verified traveler
Posted 8 Jul 2024 on Hotels
by A verified traveler
Wont rush back.
Posted 2 Jul 2024 on HotelsSlightly dirty room, not sure if it was old sick or a split drink on the floor by my bed, but that was nice to find. Letting workmen start sawing, hammering and grinding outside my window at 7:30am was also a great addition to my stay. Thanks.
by A verified traveler
Ok hotel for close to aldermaston
Posted 25 Jun 2024 on HotelsOk hotel for close to aldermaston with EV chargers, easy parking , down side was room very hot and waited a hour for dinner.
On the Room was uncomfortable as no aircon and was very hot even with a fan and windows open.
by A verified traveler
Posted 23 Jun 2024 on Hotels