Ratings based on 24 Verified Reviews
4.0 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Jan 2020 on Hotels
Comment from Hotel Management
22 Jan 2020 by Team OYO, Hotel Management
Thanks for taking out your valuable time to rate us, Andrew! We will work even harder to make your stay a memorable one :) Regards, Team OYO
by A verified traveler from Coolum Beach
Lake gem
Posted 8 May 2019 on HotelsThe very helpful staff were attentive to all our needs and made this relaxing long weekend by the lake a perfect escape.
Comment from Hotel Management
7 Jun 2019 by Titima, Hotel Management
Thank you for your staying with .We hope to take care of you again for your next holiday.we will improve our service.
by A verified traveler from Phuket
The potential to be fantastic but.........
Posted 20 Feb 2018
Pros: The lake setting,
Cons: At least turn the flood lights off at mid night so we can sleep and do some cleaning and gardening.
Location: Fantastic beach but you must have transport.
The hotel is set on a lake which was once a quarry and is a beautiful setting which is why I booked.
Unfortunately the manager is just unable to cope and is clearly over it.
She is aware of the issues and warns you on arrival for example the dog problem, three dogs roam the property with one of them being very aggressive and bails you up, The manager warns you not to leave shoes out side.
The photos on the Expedia web site are not accurate and are obviously very old. Initially the owners have had great vision and invested a lot to establish this property but now it is worn out and falling into disrepair,
Photos show a great bar but there is none and the restaurant is open for last orders at 6.30pm when she will cook the food and you can eat it when you want.
As bad as that sounds it gets worse because if you borrow a knife of a glass she will not pay you back your key deposit - which she will say you did not pay to start with so I guess that is a little scam she has going on the side.
Breakfast involves her walking around in her pajamas at 8.45am putting out 8 slices of bread and four portions of marmalade, if you can find her she will do two eggs for you.
So the second morning I bought ham from the local shop and better bread to go with her eggs, her reactions was to call me cheap which was a bit rich as I came to enjoy the bar and restaurant which I guess would not be free.
So on check out we had to negotiate extra cost to rent an ice bucket one knife and a glass
Recommended
for Everyoneby A verified traveler
Posted 1 Dec 2017
Pros: The Delux Bungalows over looking the lake were great and had a small deck chair area outside over the lake.
Great hotel, off the beaten path. We didn't see another guest there the whole time we stayed. The owner cooked us our own breakfast and drove us around wherever we wanted. It could do with a bit of a scrub, but I would certainly stay there again.
Comment from Hotel Management
7 Dec 2017 by Waterjade Team, Hotel Management
Thank you for comment. Hope to welcome you again in soon.
by Michael from Cornwall
Very peaceful, but room not great
Posted 29 Feb 2016 on HotelsThe cold shower was a shock. The water wasn't freezing cold, but still not what you would want or expect. Cushions on outdoor funiture waterlogged and unusable. Charges for meals at restaurant (charged at end of stay) nearly double amount expected. Perhaps we were charged for the free breakfasts? Owner very friendly, but little english, so not easy to communicate.
Recommended
for Everyoneby A verified traveler from Belgium
Posted 1 Mar 2015
We had a great stay here. The location is a bit isolated, but we had motorcycles, so that wasn't a big problem for us. We only stayed one night, but I think that if we stayed longer, we would get a little bored since it is so isolated. Staff is very friendly and the surroundings were beautiful!
by Sofia from Stockholm
Perfect place for relaxation
Posted 21 Jan 2015 on HotelsPerfect place out in nowhere. Peaceful and the beach is a little more then a km away and totally empty! The perfect place it you wanna get away from the tourists. The price of some of the services were quite expensive for Thailand but there was really no other option. The staff was really nice and helpful but they did not speak much english. The room was amazing, had a outdoor shower and a huge bathtub.
by Adrian from London
Disappointing
Posted 7 Jan 2015 on HotelsWe had stayed here twice before but this time very disappointed,room had not been cleaned & when called the manager to the room she brought her staff with brush and pan,suggesting they knew before we told them taht the room was dirty.The compound has an air of negligence which even applies to the 3 dogs which were there two years and when we mentioned to the owner that the dogs had some aliments and needed treatment she said they lived there but were not hers!
by A verified traveler
In a convient location
Posted 20 Mar 2013 on HotelsI loved staying here because the staff was amazing! The location was perfect because we were in the middle of many must see sights! The restaurant was wonderful, although it was expensive it was worth it. The rooms were great as well. It was a perfect stay for a couple but not for families. I loved it!
Recommended
for Everyoneby Andrew from New Zealand
Great for couples, Familys. Isolated and peaceful.
Posted 7 Aug 2012
Pros: Quietness, we went in August and were the only guests.
Cons: Bed and pillows quite low quality
Location: Isolated, Bring supplys with you or have a vehicle hired.
Lovely place to stay! It is a little bit isolated from shops and the like (9 km). Good for couples and family's. If you have a car or scooter it is an advantage. Food was amazing, I have just come through to khoa lak and I am yet to find food that compares.
Staff are very friendly even though most of the staff have little to no English. Don't let that put you off, just be patient and relax and enjoy the serenity and the beautiful surroundings.
If I have to find a bad point, the bed was a bit uncomfortable and the pillows too firm. But as an overall experience I rate it very highly :)
