Ratings based on 134 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Thos is a clean and charming place to stay. The owner is amazing and very helpful.
by A verified traveler
Posted 25 Sep 2024
The chair and foot stool in room were dark with dirt. Ice machine has been broken for 3 years . The train 3 times a night was not great either
by A verified traveler
Posted 9 Sep 2024
by A verified traveler
Posted 23 Aug 2024
Comment from Hotel Management
17 Sep 2024 by Tim, Hotel Management
Hi, Cassandra! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely, we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim
by A verified traveler from Fort Collins
Posted 18 Aug 2024
Great room for the price
Comment from Hotel Management
16 Sep 2024 by Lisa, Hotel Management
Hey, Rebecca! We always love to hear from you. Happy to know that you liked our services. Thanks a ton for staying with us. Looking forward to hosting you soon :) Regards, Lisa
by A verified traveler from Palm Springs
Posted 17 Aug 2024
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Comment from Hotel Management
16 Sep 2024 by Lisa, Hotel Management
Hi, Thomas! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Lisa
by A verified traveler
Crappy and freaky attitude from the clerk.
Posted 17 Aug 2024 on HotelsThe clerk was ruid, it was hot in the lobby. My co worker ask him if he has ac. He said he turned it off and that he does what he wants and the guest dont tell what to do. Followed us around watching what we were doing. Piss poor attire. No TV in the rooms, explanation was overcast whether. I have direct TV at home, mine works during overcast whether. Would not recommend.
Comment from Hotel Management
16 Sep 2024 by Lisa, Hotel Management
Apologies for the inconvenience caused, Ronnie! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Lisa
by A verified traveler
Posted 31 Jul 2024
It was a nice room and clean, but a lot of the building was broken. Nothing serious. The ice machine was out of service (OOS). So was the vending machine; Several lights flickered; certain entrances were blocked.
Comment from Hotel Management
5 Aug 2024 by Barbara, Hotel Management
Pleased to hear your kind words of gratitude, Darby! We are going to do our best to never fail to impress you every time. Regards, Barbara
by A verified traveler
Posted 29 Jul 2024 on Hotels
Comment from Hotel Management
5 Aug 2024 by Tim, Hotel Management
Hi! Thank you for your rating and your valuable input. We have explained this to our related team in order to ensure a relaxed and enjoyable stay in the future. Regards, Tim
by A verified traveler
Posted 27 Jul 2024
Booked a reservation for my daughter and friend who were traveling to MN. At check in, staff were rude and did not want to honor reservation through Expedia despite receipt and confirmation. They wanted to charge $85 which was $30 above Expedia price. After debate, they finally honored reservation. Room was dirty and they had to sleep on top of covers. Staff informed my daughter "tell your mom she needs to chill" Wound NOT recommend!
Comment from Hotel Management
5 Aug 2024 by Tim, Hotel Management
Hi, Tracy! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim
