Ratings based on 777 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
by A verified traveler
Posted 9 Nov 2024
Great service at reception!
Comment from Hotel Management
9 Nov 2024 by General Manager, Hotel Management
Dear FRANKLIN,Thank you for choosing Hampton Inn & Suites Texarkana. It was a pleasure reading your comments acknowledging the front desk staff and their excellent service during your stay. We are devoted to making every guest's stay exceptional and will enjoy passing along your kind words to them. It was a true pleasure to have you as our guest, and we hope to see you again soon!Yours in Hospitality,Ashley JamesGeneral Manager
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
29 Oct 2024 by General Manager, Hotel Management
Dear Rick,On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive whenever you are our guest.Yours in Hospitality,Ashley JamesGeneral Manager
by A verified traveler
Posted 21 Oct 2024
I did not find the property unique, but it was safe The hotel next door had over run parking that spilled into this property
Comment from Hotel Management
21 Oct 2024 by General Manager, Hotel Management
Dear Angela,Thank you for choosing Hampton Inn & Suites Texarkana! We’re glad you felt safe during your stay, but we understand your concerns about parking. Your feedback is valuable, and we’ll consider it as we work to improve our guest experience. We hope to have the opportunity to provide you with a more enjoyable stay in the future.Yours in Hospitality,Ashley JamesGeneral Manager
by A verified traveler from Fort Worth
Posted 20 Oct 2024
Comment from Hotel Management
21 Oct 2024 by General Manager, Hotel Management
Dear Judy,Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Yours in Hospitality,Ashley JamesGeneral Manager
by A verified traveler
Posted 11 Oct 2024
Just amazing
Comment from Hotel Management
12 Oct 2024 by General Manager, Hotel Management
Dear Gracie,Thank you for staying at Hampton Inn & Suites Texarkana and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you again soon.Yours in Hospitality,Ashley JamesGeneral Manager
by A verified traveler
Posted 30 Sep 2024
The staff was great.
Comment from Hotel Management
30 Sep 2024 by General Manager, Hotel Management
Dear Simel,Thank you for being our guest and for the kind remarks about our hospitality. It is genuinely our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist our guests. We appreciate your feedback and look forward to hosting you again at Hampton Inn & Suites Texarkana.Yours in Hospitality,Ashley JamesGeneral Manager
by A verified traveler from Houston
Posted 24 Sep 2024
This was my first time traveling to Texarkana and randomly picked this hotel for two nights.
When we drove in, seeing department stores and restaurants around. I was amazed and surprised.
The hotels and nearby parking lots are trucks (18-wheelers) friendly!
Staff called Ebony (Eboni) was very nice, sweet and helpful!
During our stays, we didn't hear much noise at night.
The only thing I didn’t like so far was the tub and sink drainage was very slow.
Other than that, i rate them 90/100!!!!
Comment from Hotel Management
26 Sep 2024 by General Manager, Hotel Management
Dear Lap,It is a pleasure to hear you enjoyed your stay at Hampton Inn & Suites Texarkana and found our staff, especially Ebony, to be so helpful. We appreciate your input about the drainage and will address it promptly to ensure a better experience for future guests. Thank you again for your feedback; we appreciate your business!Yours in Hospitality,Ashley JamesGeneral Manager
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
16 Sep 2024 by General Manager, Hotel Management
Dear Carmyn,Your generous rating made our day! We are dedicated to providing every guest with a great experience at Hampton Inn & Suites Texarkana, and we appreciate you taking the time to leave your feedback. We hope to see you soon.Yours in Hospitality,Ashley JamesGeneral Manager
by A verified traveler
Posted 11 Sep 2024
Expedia ad Said they have a hot tub, they don't.
Comment from Hotel Management
13 Sep 2024 by General Manager, Hotel Management
Dear Kevin, Thank you for being our guest at Hampton Inn & Suites Texarkana. We are sorry for any confusion regarding hot tub and regret the disappointment it caused. We will review this appropriately so similar concerns do not reoccur going forward. We appreciate your feedback and look forward to your next visit!Yours in Hospitality,Ashley JamesGeneral Manager
