Ratings based on 978 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
3 Jan 2025 by Customer Care Team, Baymont by Wyndham, Texarkana., Hotel Management
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
3 Jan 2025 by Customer Care Team, Baymont by Wyndham, Texarkana., Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon.
by A verified traveler
Posted 31 Dec 2024
This property was just ok. The WiFi was poor and hardly worked and the hot water took 10 minutes of running the tap for it to work. The rooms could do with an upgrade. The staff were friendly and breakfast was fine.
Comment from Hotel Management
3 Jan 2025 by Customer Care Team, Baymont by Wyndham, Texarkana., Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon.
by A verified traveler
Posted 31 Dec 2024
Nice, quiet room. Clean. Very good breakfast.
Comment from Hotel Management
31 Dec 2024 by Customer Care Team, Baymont by Wyndham, Texarkana., Hotel Management
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
31 Dec 2024 by Customer Care Team, Baymont by Wyndham, Texarkana., Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon.
by A verified traveler
Posted 22 Dec 2024
The first room the door did not lock and no hot water. The second room no hot water. The night manager said he would send maintenance and they never came. The next morning I told the morning manager she sent maintenance but they did not fix it. Three hours later I had to go to the room of a guest that had just checked out so that I could shower
Comment from Hotel Management
22 Dec 2024 by Customer Care Team, Baymont by Wyndham,Texarkana., Hotel Management
I’m concerned about the inconvenience you experienced at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening and the principal goal of our hotel is to provide dependable service to each at a reasonable price. Consequently, it’s disappointing to learn that you’re unhappy. A hotel is defined by the quality of service it provides to its guests. Because our success is measured by how our guests evaluate our service and facilities, I want you to know that comments and suggestions are taken seriously. They tell us what we’re doing right, what we’re doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. Please be assured that the issues you have raised have been addressed, and that appropriate action has been taken. We take pride in our hotel and do our best to prevent problems from recurring. Therefore, I’d like you to give us another chance by staying with us again during your next visit to this area. Again, I would like to thank you for taking the time to comment on your concerns with us. There’s no excuse for anything less than complete guest satisfaction. We look forward to serving you again soon.
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
20 Dec 2024 by Customer Care Team, Baymont by Wyndham,Texarkana., Hotel Management
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
by A verified traveler
Posted 19 Dec 2024
Comment from Hotel Management
20 Dec 2024 by Customer Care Team, Baymont by Wyndham,Texarkana., Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon.
by A verified traveler
Posted 6 Dec 2024
Ideal for the price:
Indoor hallways
Comfortable bed
Clean rooms
Property could use an update, but then the price would go up. Perfect as-is for the price.
Comment from Hotel Management
7 Dec 2024 by Customer Care Team, Baymont by Wyndham, Texarkana., Hotel Management
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
by A verified traveler
Posted 4 Dec 2024
The hotel is old including the room's condition, and the breakfast is very limited. It is more useful for a 1-night stay during a road trip though it was a little noisy. The best thing about the hotel was its staff at the front desk.
Comment from Hotel Management
4 Dec 2024 by Customer Care Team, Baymont by Wyndham,Texarkana., Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon
