Ratings based on 989 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
by A verified traveler from Boise
Posted 31 Dec 2024
What I like;
Being able to ski back in.
That the staff is courteous and helpful.
That the skis and ski boots are stored properly.
That the pool is connected from indoor to outdoor.
The glass cups in the room.
What I didn't like;
Old facilities
Noisy motor noise from next door to our room
A bit uphill to the slopes
Glass cups were not changed every day.
The lack of an exhaust fan in the bathroom
Fewer electrical outlets
No bathrobe in the room
by A verified traveler
Posted 27 Dec 2024
Comment from Hotel Management
27 Dec 2024 by FrontDesk , Hotel Management
Thank you for taking the time to leave us a review. We are very pleased you had a good experience with us and we hope you have a chance to visit again soon!
by A verified traveler
Posted 24 Dec 2024
Staff seemed under trained and inexperienced.
Comment from Hotel Management
27 Dec 2024 by FrontDesk , Hotel Management
We are grateful for your feedback about the staff. Thank you for staying with us and taking the time to leave us a review.
by A verified traveler
Posted 20 Dec 2024
I had a great time here the lodge downstairs is awesome and they even have a place to store your ski’s or snowboard’s for free overnight! Also the heated pool and hot tub were awesome after a long day of snowboarding! The ski lifts are also within a 1 or 2 minute walk which you can’t beat.
Comment from Hotel Management
27 Dec 2024 by FrontDesk , Hotel Management
Thank you for staying with us and taking the time to leave us a review. We are happy to learn you were able to take advantage of our convenient location. We appreciate your business!
by A verified traveler from Troy
Posted 19 Dec 2024
Very nice and well located hotel in a skiing village.
Comment from Hotel Management
27 Dec 2024 by FrontDesk , Hotel Management
We are so happy to learn you enjoyed the location. Thank you for staying with us and taking the time to leave us some feedback!
by A verified traveler
Posted 18 Dec 2024
Comment from Hotel Management
18 Dec 2024 by FrontDesk , Hotel Management
Thank you for taking the time to leave us a rating. From the score it seems like your stay did not go as well as anticipated. We apologize for any missteps we may have taken to cause this. Your business is important to us and we remain attentive to learn how we can do better in the future.
by A verified traveler from Lowndesboro
Posted 17 Dec 2024
Staff members were knowledgeable and friendly
Comment from Hotel Management
18 Dec 2024 by FrontDesk , Hotel Management
We are so happy the staff was helpful during your stay. Thank you for staying with us and taking the time to leave us some feedback!
by A verified traveler
Posted 17 Dec 2024
Situated near downtown Jackson Hole and near the entrance to Grand Teton NP.
Comment from Hotel Management
17 Dec 2024 by FrontDesk , Hotel Management
Thank you so much for staying with us! We are glad you had a good visit.
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
17 Dec 2024 by FrontDesk , Hotel Management
Thank you so much for staying with us! We are glad you had a good visit.
