Ratings based on 981 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
by A verified traveler from Chicago
Posted 31 Dec 2024
Pros: next to mountain. Excellent location. Free and easy parking. Comfy bed. Cons: no room refrig. No bottled water anywhere. Old room keys. No functioning hot tub. Bad pool.
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
14 Nov 2024 by FrontDesk , Hotel Management
Thank you so much for staying with us! We are glad you had a good visit.
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
4 Nov 2024 by FrontDesk , Hotel Management
Thank you so much for staying with us! We are happy to learn that your stay went well.
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
18 Oct 2024 by FrontDesk , Hotel Management
Thank you for taking the time to leave us a rating. From the score it seems like your stay did not go as well as anticipated. We apologize for any missteps we may have taken to cause this. Your business is important to us and we remain attentive to learn how we can do better in the future.
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
18 Oct 2024 by FrontDesk , Hotel Management
Thank you for taking the time to leave us a rating. We are very pleased you had an okay experience with us and we hope you have a chance to visit again soon!
by A verified traveler
Posted 13 Oct 2024
Very nice little place. Loved the atmosphere.
Comment from Hotel Management
18 Oct 2024 by FrontDesk , Hotel Management
Thank you so much for staying with us! We are glad you had a good visit.
by A verified traveler
Posted 12 Oct 2024
The property needs to be updated. The carpetin g is in terrible condition. The whole inside needs a complete remodel alsp elevator did not work.
Comment from Hotel Management
18 Oct 2024 by FrontDesk , Hotel Management
Thank you for staying with us and taking the time to leave us a review. We apologize for the complications you experienced during your stay. We will use your experience to improve for the future and will take your feedback into consideration when planning any future remodels. We appreciate your business.
by A verified traveler
Posted 12 Oct 2024
No breakfast 3rd floor room broken elevator.
Comment from Hotel Management
12 Oct 2024 by FrontDesk, Hotel Management
Thank you for staying with us and taking the time to leave us a review. We apologize for the complications you experienced during your stay. We will use your experience to improve for the future. We appreciate your business
by A verified traveler
Posted 9 Oct 2024
Elevators broke down no offer for help
Comment from Hotel Management
10 Oct 2024 by FrontDesk, Hotel Management
We appreciate you staying with us and taking the time to leave us a review. We apologize for the complications you experienced during your stay. We will use your experience to improve for the future. Your comments are appreciated as they help make us better. Thank you!
