Ratings based on 66 Verified Reviews

3.8 out of 5
67% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Naseby

Posted 23 Jul 2024
Surpirse tourist tax on arrival. They assumed because we were of western orgin that we would only want breads for breakfast. They offered thr rest of their guests a Japanese breakfast (which we would have loved). The website didnt state they had cats. I am very allergic so it made for an uncomfortable stay.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Mar 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Aug 2021
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jul 2019
5 out of 5
by A verified traveler

Clean room and Friendly host

Posted 30 Aug 2018 on Hotels
Friendly and amicable host. Clean room. Lots of amenities available. Onsen avail at level 1.
2 out of 5
by A verified traveler from Queensland

Good location but grumpy managers

Posted 23 Jul 2018 on Wotif
Pros: Close to Lake Kussharo (short drive). Interesting wooden building with huge communal area.
Cons: Staff need to become friendly and welcoming. They didn't have a communal refrigerator, so had to ask for access to store anything and retrieve.
Location: Close to Lake Kussharo and Lake Mashu. Good base for exploring the National Parks.
This place could be a great stay if the staff were a bit friendly. Not welcoming at all, and supposed to be a 'Guest House'. Very expensive stay for a hostel which can only be accessed by vehicle.
4 out of 5
by A verified traveler

Quite nature

Posted 23 May 2018 on Hotels
Very good hospitality the cooking in the place made the whole place smell like food which was not so good, other than that very recommended.
4 out of 5
Recommended
for Students
by A verified traveler from Toronto

Interesting place | Fantastic views

Posted 23 Feb 2018
Pros: I liked the friendly staff and the atmosphere of the hostel.
Cons: Probably a sign or some information about how the "shuttle service" works would be helpful for those who don't have a car.
Location: The location is pretty much in the middle of nowhere but it's great.
I thought the place was nice. It's quite the distance away from the closest station and very far from the nearest city but if you like that sort of thing then it's perfect. The room I stayed in looked like it was infested with ladybugs but they don't really bother you once you turn off the lights. Having a car is probably better for this place since everything is so far away. There's no store or restaurant nearby so you'll have to eat at the hostel which I personally did not mind. The staff however, will provide a shuttle service to Mashu station if you let them know in advance. However, it seems like this place would be better to stay at in the summer since there appears to be a lot of hiking trails in the area.
4 out of 5
by James from Australia

nice place - good stay

Posted 16 Sep 2017 on Hotels
booked this hostel last minute (8pm at night) because I happened to be nearby and I had a great stay. Building is much more interesting architecturally than the average hostel. Dorm room was very comfortable (4 beds and plenty of room) with inner spring mattresses (hooray!). Common room very pleasant, hostel will cook dinner on request (noodle soup) and good japanese breakfast. Beers and cocktails also available. All reasonably priced. Staff were lovely and happy to have a chat. We did some stargazing and they recommended the "sea of clouds" at a local Observatory the following morning (weather permitting). Only dislike for me was the shared japanese style showers (shy!) but the hot spring bath was nice. Very happy with and would stay again.
3 out of 5
Recommended
for Everyone
by A verified traveler from sg

Nice place but limited English

Posted 28 Jun 2017
This is a nice guesthouse quite out of the way. The staff are very accomodating and fetched me to and fro from the JR station multiple times. If you are on public transport, there is nothing much to see around unless you rent a bike. There are several good cycling routes along Kussaharo lake. Mashu is also accessible from here - get a ride to mashu station and transfer to public bus. Hostel staff speak limited english but they help as much as possible.