Ratings based on 406 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Very friendly
Comment from Hotel Management
25 Nov 2024 by Alicia, Hotel Management
Thank you for your response, we value your feedback!
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Alicia, Hotel Management
Thank you for your review!
by A verified traveler
Posted 1 Nov 2024
The room smelled really bad. Sheets didn’t looked fresh at all. We changed the room but still it wasn’t as clean as some other places.
Comment from Hotel Management
1 Nov 2024 by Alicia, Hotel Management
Thank you for your review, I apologize you had a negative encounter. This certainly is not a normal standard for us. I will address the issue.
by A verified traveler
Posted 29 Oct 2024
We were gone all morning on the second day until noon. The cleaning staff was cleaning the three rooms next to our rooms. We asked them when our room would be cleaned and they told us 15 minutes. we waited 45 minutes until one and it still wasn’t done so we asked them again and they told us five minutes. We waited until two and gave up, Put up the do not disturb sign, and and took a nap. Very disappointed.
Comment from Hotel Management
30 Oct 2024 by Amber, AGM, Hotel Management
I am sorry that you had that experience. I will ensure this is addressed to avoid it happening in the future!
by A verified traveler
Posted 23 Oct 2024
Wonderful and delicious breakfast spread. Sometimes it was hard to find the front desk staff and the woman at check out was a little rude.
Comment from Hotel Management
23 Oct 2024 by Alicia, Hotel Management
I am sorry that you had that experience. I will ensure this is addressed to avoid it happening in the future!
by A verified traveler
Posted 21 Oct 2024
We stayed here five nights. They never came to restock the room or clean it; additionally, the bathroom door didn't close. That's my only complaint. Everyone else was nice and the room was nice.
Comment from Hotel Management
21 Oct 2024 by Alicia, Hotel Management
Thank you for your review, we appreciate your feedback. I will make sure that the team is aware of your concerns.
by A verified traveler
Posted 3 Oct 2024
Great check in , front desk was super helpful.
Room was huge and really well set up for staying a few days. Lots of dining options close by and a decent breakfast. Would recommend
Comment from Hotel Management
3 Oct 2024 by Alicia, Hotel Management
Thank you for your review! We value your feedback and are so glad you enjoyed your stay with us!
by A verified traveler
Posted 24 Sep 2024
The Saturday evening lady at the desk was exceptional; friendly,knowledgeable and extremely helpful and polite.
Comment from Hotel Management
24 Sep 2024 by Alicia, Hotel Management
Thank you for your review. We value your feedback and hope to see you again.
by A verified traveler
Posted 13 Sep 2024
It was a very quick and easy check in and check out. The room was very nice. I enjoyed my stay. I will definitely be staying there again.
Comment from Hotel Management
13 Sep 2024 by Alicia, Hotel Management
Thank you for your review, we apprecaite your feedback.
by A verified traveler
Posted 8 Sep 2024
Newer hotel in a convenient area. Cleanliness was so-so.
Comment from Hotel Management
9 Sep 2024 by Alicia, Hotel Management
Thank you for your review. We value your feedback!
