Ratings based on 6 Verified Reviews
3.0 Room cleanliness
3.5 Service & staff
3.3 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Oct 2021 on Hotels
Comment from Hotel Management
24 Oct 2021 by Ammy, Hotel Management
Hi, Sahrun! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Amelia.
by A verified traveler
Posted 3 Jan 2021
The beedsheet was dirty.. not sure blood spot/stain. And some black spot too. So disgusting to sleep with. Please la maintain this 1 important details. Will be my 1st & last stay there
Comment from Hotel Management
5 Jan 2021 by Leo, Hotel Management
Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Barbara
by A verified traveler
Posted 26 Sep 2020
Comment from Hotel Management
28 Sep 2020 by Cheshta, Hotel Management
Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Jacob
by A verified traveler
Posted 20 Jun 2020 on Hotels
Comment from Hotel Management
21 Jun 2020 by Ammy, Hotel Management
Thanks for the positive rating, Lavender! Hope to welcome you again soon. Regards, Marie.
by A verified traveler
Posted 20 Jun 2020 on Hotels
Comment from Hotel Management
21 Jun 2020 by Marie, Hotel Management
Hi, Lavender! Glad to see that you have rated us positively. Do give us more chances to delight you in the future. Regards, Marie!
by A verified traveler
Posted 30 Aug 2022 on Hotels
Comment from Hotel Management
6 Sep 2022 by Ammy, Hotel Management
Thanks for the positive rating, Noraida! Hope to welcome you again soon. Regards, Amelia.