Ratings based on 349 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
29 Nov 2024 by rl, Hotel Management
Dear Andrew,From myself and the team here, please allow me to apologise that we were not able to meet your expectations, and also thank you for taking the time to share your feedback with us.Should you share any further comment with us please do not hesitate to contact us.Kind regards,Lola Ronto Front Office Supervisor
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
28 Nov 2024 by rl, Hotel Management
Dear Andrew,From myself and the team here, please allow me to apologise that we were not able to meet your expectations, and also thank you for taking the time to share your feedback with us.Should you share any further comment with us please do not hesitate to contact us.Kind regards,Lola Ronto Front Office Supervisor
by A verified traveler
Posted 19 Nov 2024
Amazing breakfast, lovely staff, great value for money and a perfect location
Comment from Hotel Management
21 Nov 2024 by rl, Hotel Management
Dear Maya, Your feedback is much appreciated, thank you for taking the time to express your opinion on your recent stay. It would be our greatest pleasure to have you back, should your travel plans bring you back to the area. Kind regards Lola Ronto Front Office Supervisor
by A verified traveler
Posted 10 Nov 2024
The hotel is a lively calm oasis and very central to everything. The room was lovely - very stylish decor and clean. Breakfast was amazing and the staff were very friendly staff helpful.
Comment from Hotel Management
15 Nov 2024 by rl, Hotel Management
Dear Hannah, Your feedback is much appreciated, thank you for taking the time to express your opinion on your recent stay. It would be our greatest pleasure to have you back, should your travel plans bring you back to the area. Kind regards Lola Ronto Front Office Supervisor
by A verified traveler
Posted 5 Nov 2024
Second visit this year and as always excellent service from the friendly staff and the rooftop pool and bar is a real bonus .
Comment from Hotel Management
6 Nov 2024 by rl, Hotel Management
Dear Craig, Your feedback is much appreciated, thank you for taking the time to express your opinion on your recent stay. It would be our greatest pleasure to have you back, should your travel plans bring you back to the area. Kind regards Lola Ronto Front Office Supervisor
by A verified traveler
Posted 4 Nov 2024
Staff were excellent and hotel rooms and pool even better
Comment from Hotel Management
6 Nov 2024 by rl, Hotel Management
Dear Andrew, Your feedback is much appreciated, thank you for taking the time to express your opinion on your recent stay. It would be our greatest pleasure to have you back, should your travel plans bring you back to the area. Kind regards Lola Ronto Front Office Supervisor
by A verified traveler
Posted 3 Nov 2024
We stayed in room 56 and Hague balcony which you could see the at Stephens Basilica it was perfect.
Breakfast was unbelievable fresh and plentiful we had so much to choose from which set us up for a days walking.
We would deffo recommend this hotel as all the staff were friendly helpful and welcoming
The room was very clean and the balcony with amazing views. Unfortunately we ran out of time to use the hotel pool but that looked so clean and the bar area was good .. couldn’t fault the hotel, location was great for a break in Budapest.. 10/10 from us
Comment from Hotel Management
6 Nov 2024 by rl, Hotel Management
Dear Claire, Your feedback is much appreciated, thank you for taking the time to express your opinion on your recent stay. It would be our greatest pleasure to have you back, should your travel plans bring you back to the area. Kind regards Lola Ronto Front Office Supervisor
by A verified traveler
Posted 28 Oct 2024
Lovely hotel. Very friendly staff. Would stay again. Great continental breakfast. Nice pool area.
Comment from Hotel Management
28 Oct 2024 by rl, Hotel Management
Dear Richard, Your feedback is much appreciated, thank you for taking the time to express your opinion on your recent stay. It would be our greatest pleasure to have you back, should your travel plans bring you back to the area. Kind regards Lola Ronto Front Office Supervisor
by A verified traveler
Posted 2 Oct 2024
Comment from Hotel Management
4 Oct 2024 by agcs, Hotel Management
Dear Paul, Your feedback is much appreciated, thank you for taking the time to express your opinion on your recent stay. It would be our greatest pleasure to have you back, should your travel plans bring you back to the area. Kind regards Ágota CsernyFront Office Manager
by A verified traveler
Posted 1 Oct 2024
It was a brilliant stay from the first contact with the reception until we left. The receptionist was very friendly, knowledgeable. We had to check out early so we requested breakfast package and this was delicious and even a cold water was included.
The only room for improvement is that the mattress was too soft for me but that is just a personal preference.
Comment from Hotel Management
4 Oct 2024 by agcs, Hotel Management
Dear Margita, Your feedback is much appreciated, thank you for taking the time to express your opinion on your recent stay. It would be our greatest pleasure to have you back, should your travel plans bring you back to the area. Kind regards Ágota CsernyFront Office Manager
