Ratings based on 943 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 Nov 2024
Great staff. Clean. Good breakfast.
Comment from Hotel Management
23 Nov 2024 by Chancler Barcelos, Hotel Management
Olá Francisco! Sua opinião é muito importante para nós! Obrigado por nos permitir receber sua percepção. Esperamos lhe rever em breve.Atenciosamente,Chancler Barcelos
5 out of 5
by A verified traveler from Jackson Heights

Posted 15 Sep 2024
The staff is very kind and helpful at all shifts. The breakfast is outstanding delicious with large variety of choices. Furthermore, the restaurant service is great and impeccable. However,It is very hard to make international calls from your room, mainly when have no other options.
Comment from Hotel Management
23 Sep 2024 by Chancler Barcelos, Hotel Management
Olá ! Sua opinião é muito importante para nós! Obrigado por nos permitir receber sua percepção. Esperamos lhe rever em breve.Atenciosamente,Chancler Barcelos
4 out of 5
by A verified traveler

Posted 23 Jan 2023
breakfast on the patio was excellent.
Comment from Hotel Management
7 Feb 2023 by Gerente Geral, Hotel Management
Olá ! Como é bom saber que atingimos as suas expectativas! Obrigado por nos avaliar. Até logo!Atenciosamente,Chancler Barcelos
5 out of 5
by A verified traveler

Posted 5 Oct 2022
I love this place. The kitchen people are very nice. 👏👏👏👏👏👏
Comment from Hotel Management
10 Oct 2022 by Gerente Geral, Hotel Management
Olá Simone! Como é bom saber que atingimos as suas expectativas! Obrigado por nos avaliar.Até logo!Atenciosamente,Chancler Barcelos
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Jul 2022 on Hotels
5 out of 5
by A verified traveler

Posted 14 Jan 2022
Very nice and clean hotel with great staff!!
Comment from Hotel Management
17 Jan 2022 by Gerente Geral, Hotel Management
Hello Jose! Thanks for your feedback! we are happy with your words! Best Regards Andressa Costa General Manager Intercity Teresópolis
4 out of 5
by A verified traveler

Nice and clean

Posted 13 Dec 2021 on Hotels
Nice place, very clean, all covid-protocols duly taken, nice shower, hot water and good breakfast.
Comment from Hotel Management
14 Dec 2021 by Gerente Geral, Hotel Management
Thanks Olivia for your feedback! Andressa Costa Gerente Geral Intercity Teresópolis
4 out of 5
by A verified traveler

Posted 20 Oct 2021 on Hotels
Very nice, the breakfast was very good and overall very good
Comment from Hotel Management
20 Oct 2021 by Gerente Geral, Hotel Management
Thanks for your comments! Its so important for us! Best Regards Andressa Costa General Manager
5 out of 5
by A verified traveler

Posted 29 Sep 2021
Very Good!
Comment from Hotel Management
30 Sep 2021 by Gerente Geral, Hotel Management
Olá David, obrigado por dedicar um tempo para compartilhar o seu feedback. Esperamos recebê-lo muito em breve em nosso hotel! Atenciosamente Andressa Costa Gerente Geral Intercity Teresópolis
5 out of 5
by A verified traveler

Posted 25 Jan 2021
Comment from Hotel Management
4 Feb 2021 by Gerente Geral, Hotel Management
Olá ! Como é bom saber que atingimos as suas expectativas! Obrigada por nos avaliar. Até logo! Atenciosamente Andressa Costa Gerente Geral Intercity Teresópolis
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