Ratings based on 278 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2024
The property is absolutely gorgeous and the staff is incredibly attentive and wonderful. The main street of the city is one block away and access to the famous hike is walkable. Would definitely stay again.
Comment from Hotel Management
23 Dec 2024 by Yuri del Castillo N, Hotel Management
Thanks so much for sharing your very kind comments. We're so glad to know you enjoyed our unbeatable location and the staff service. Our purpose is give you an amazing experience to give us the chance to attend you in the near future. Best regards from Tepoztlan.
by A verified traveler
Posted 17 Dec 2024
Gorgeous property!!! Staff is very friendly, location is excellent and the view is spectacular. But the main thing is the actual property, is it so beautiful you never want to leave
Comment from Hotel Management
19 Dec 2024 by Yuri del Castillo N, Hotel Management
Thanks so much for sharing your very kind comments. We're so glad to know you never wanted to leave from this beautiful property. We hope you could come back soon. Best regards from Tepoztlan.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Yuri del Castillo N, Hotel Management
Agradecemos su valoración. Nos hubiera gustado saber el motivo de su calificación.
by A verified traveler
Posted 6 Nov 2024
Great location and safe
Comment from Hotel Management
6 Nov 2024 by Yuri del Castillo N, Hotel Management
Thanks for sharing your kind comments... best regards from Tepoztlan!
by A verified traveler
Posted 5 Nov 2024
This was an amazing find at a great price.it has a Beautiful garden area, lots of quiet areas to sit and enjoy the views, great staff, breakfast was included and the choices were excellent. Great service, location, and we felt very safe. Our room was clean, but a bit on the dark side, hot water was intermittent, the road up to hotel was quite steep so be aware , it was great as part our daily exercise !! Loved this hotel would go back in a heartbeat!!
Comment from Hotel Management
5 Nov 2024 by Yuri del Castillo N, Hotel Management
We're very proud to read your very kind comments. Knowing that you enjoyed the service, the food and the beautiful views fills us with joy. We look forward to seeing you back soon!
by A verified traveler
Posted 5 Nov 2024
The hotel was very clean and the staff was amazing. The restaurant at the hotel had great food and service. Great location and within walking distance to shops and restaurants. The only drawback is that all the rooms are not air conditioned. Highly recommend!
Comment from Hotel Management
5 Nov 2024 by Yuri del Castillo N, Hotel Management
Thank you very much for your very kind and positive comments. Indeed, our location is unbeatable and our rooms are spacious, with high ceilings and well ventilated, so we do not have air conditioning in most of the rooms.
by A verified traveler
Posted 29 Oct 2024
Had a fantastic stay made possible by an amazing and knowledgeable staff
Comment from Hotel Management
30 Oct 2024 by Yuri del Castillo N, Hotel Management
Thanks so much for sharing your kind comments. Glad to know you enjoyed your stay, hoping have the chance to attend you again in the future.
by A verified traveler
Posted 16 Oct 2024
We felt safe it was quiet able to walk around dining hotel very nice loved it
Comment from Hotel Management
17 Oct 2024 by Yuri del Castillo N, Hotel Management
Happy to know you loved your stay at la Posada. Best regards from Tepoztlan!
by A verified traveler
Posted 14 Oct 2024
We loved our stay in this hotel, we were warmly welcomed, the room was spacious and had the best view we could have ever imagined. The food was SO delicious! We especially loved the cats that came by to sleep near us while we ate. It was a magical experience and my son who is 6 enjoyed it so much. We purchased the Temezcal and Abril led the whole ceremony for our little family. We will never forget this experience. We loved our stay so much that we plan on making this a yearly vacation with this hotel. The hotel is conveniently close to all the shops and restaurants. Gracias por todo , esperamos verlos otra ves el año que viene. Está vacaciones y experiencia va ser unas de las mejores memorias para nuestra familia.
Comment from Hotel Management
15 Oct 2024 by Yuri del Castillo N, Hotel Management
Thanks so much for sharing your very kind comments. We're very happy to know you'd enjoyed this unforgettable experience and that well have the chance to attend you in the future. See you soon!
by A verified traveler
Posted 17 Sep 2024 on Hotels
El hotel tiene muy buena ubicación. Nos encantó el restaurante dentro del hotel, al restaurante le damos 5 estrellas. La gente es muy amable y al pendiente cualquier necesidad.
Comment from Hotel Management
17 Sep 2024 by Yuri del Castillo N, Hotel Management
Infinitas gracias por sus amables comentarios, nos encanta saber que disfrutaron de su estancia. Esperamos nos brinden la oportunidad de atenderlos nuevamente.
