Ratings based on 2,601 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
16 Dec 2024 by L.Bausseron, AHOR, Hotel Management
Dear guest,Many thanks for the score given to our property.Looking forward to your next visit with us.Regards.
by A verified traveler
Posted 15 Dec 2024
Nice and clean apartment.
Comment from Hotel Management
16 Dec 2024 by L.Bausseron, AHOR, Hotel Management
Dear guest,Thank you for the score given to our property and for your comments. It is a pleasure to meet your expectations.Look forward to your next visit with us. Best regards
by A verified traveler
Posted 13 Dec 2024
Comment from Hotel Management
14 Dec 2024 by F. Cordido HOR, Hotel Management
Estimado Sr. DavidGracias por su puntuación.Un saludo
by A verified traveler
Posted 7 Dec 2024
Great place and staff
Comment from Hotel Management
8 Dec 2024 by L.Bausseron, AHOR, Hotel Management
Dear guest,Many thanks for your score given to our property and for your comment,Looking forward to see you soon.Best regards
by A verified traveler
Posted 22 Nov 2024
Stayed many times over the past 10 years but this trip will be our last. Stuck out in the back of beyond next to a construction site to the side of the building. Complained to front desk due to the noise level from 8am to 6pm every weekday and requested to be moved but all concerns and comments were disregarded and they basically couldn’t care less. Absolutely terrible stay never to be repeated!
Comment from Hotel Management
22 Nov 2024 by L.Bausseron, AHOR, Hotel Management
Dear Mrs Lynsey,Thank you for sharing your experience with us and at the same time we apologies for not being able to meet your expectations. Due to the high occupancy, we were not able to offer you a change of apartment on this occasion.We hope you would reconsider to stay again with us and you can contact with us directly for any requests.Best regards.
by A verified traveler
Posted 20 Nov 2024
This property has the Santorini vibe going for it and the property itself seemed to be well maintained. The staff were amazing. Another great thing about the property was the fact that it has many restaurants on the water with many dining options and great drink prices. Also, they had a supermarket in the hotel for people who want to either save money or get an early start on their day. Now for the negative part of this. My room had roaches it it. I made a complaint to the front desk, and I believe they sprayed but the roaches were still around. It seemed that the resort was fully booked, so I dealt with the insect issue. Parking for this hotel is mostly on the street and not too convenient for this property. My reason for choosing this property is I wanted a place that was not geared towards the drunken party scene with an upscale feel. The Golf Del Sur area delivered just that. They need to address the insect issues. That is not the high standard for American hotels or travelers!
Comment from Hotel Management
21 Nov 2024 by L.Bausseron, AHOR, Hotel Management
Dear guest,Thank you for taking your time in leaving your comments in regards to your stay with us.We would like to thank you for sharing your positive review about our staff.We consider your comments so we can continue improving our service and our facilities for the future.Regards.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by L.Bausseron, AHOR, Hotel Management
Dear guest,Thank you for the score given to our property. It is a pleasure to meet your expectations and look forward to your next visit with us. Best regards
by A verified traveler
Posted 17 Nov 2024
Lovely property with all the amenities required. Pool, sunbeds, sauna, supermarket with reasonable prices in site. Beach front property spectacular views and sunsets.
Comment from Hotel Management
18 Nov 2024 by L.Bausseron, AHOR, Hotel Management
Dear guest,Thank you for the score given to our property and for your comments. It is a pleasure to meet your expectations and look forward to your next visit with us.
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
8 Nov 2024 by L.Bausseron, AHOR, Hotel Management
Dear guest,Thank you for sharing your experience with us and at the same time we apologies for not being able to meet your expectations. I wish I could have more information about your stay to make it better.Best regards
by A verified traveler
Posted 2 Nov 2024
Overall beautiful accommodations. Taxis are needed to get around. Very limited housekeeping. On the third day the opportunity was missed to get clean sheets, so for ten days we did not get any new sheets , were told we would need to pay extra to have that. The taxi from the airport was 18.95 euros. That was fine, except, when leaving we asked if the hotel had a shuttle to the airport , they said yes. 30 euros , so we decided to take the taxi .
We also bought several tour packages from the company in the lobby of the hotel. Atlantico. Some of them were not as good value.
Again, the accommodations were beautiful.
Comment from Hotel Management
3 Nov 2024 by L.Bausseron, AHOR, Hotel Management
Dear guest,First, we would like to thank you for choosing Santa Barbara Golf and Ocean Club hotel for your previous holidays and for your time in sharing your views.Thank you for the score given to our property and for your comments Your feedback is extremely important for us as it allows us to detect areas of improvements.We are looking forward to your next visit.Regards
