Ratings based on 75 Verified Reviews
4.5 Room cleanliness
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Oct 2024
Really nice place to stay in a great location. The apartments are lovely but you can tell room by room which ones have been modernised. Everything was lovely except the bathroom, really old and the showers were awful. Zero pressure and no hot water. Bath takes at least 30 minutes to fill up aswell.
Television is absolutely pointless has 2 channels with weak signal and is about 20 years old.
Aside this the whole apartment was absolutely lovely and a fantatsic size.
Comment from Hotel Management
16 Oct 2024 by Reception Manager, Hotel Management
Dear Isaac,Thank you for your feedback. We’re glad to hear you enjoyed your stay and found the apartment spacious and lovely. We appreciate your comments about the bathroom, water pressure, and the outdated TV. These areas will be reviewed as part of our ongoing updates to ensure a better experience for our guests. We hope to welcome you back for an improved stay in the future!Sincerely.
by A verified traveler
Posted 5 Oct 2024
Apartment was nice.
Need to improve on customer service
Comment from Hotel Management
10 Oct 2024 by Recpetion Manager, Hotel Management
Dear Abhishek,Thank you for taking the time to tell us about your experience at Ramada Residences Tenerife Costa Adeje. We are very pleased you found the apartment nice.All feedback is important to us and used to improve our services. Please be assured that your concerns will be taken on board as we constantly strive to achieve the highest level of guest satisfaction.Sincerely.
by A verified traveler
Posted 1 Oct 2024
Our second time here in 5 months. This time we had a 1 bedroom for the 2 of us. Apartment is spacious & they have considered so much. Supplied with dishwasher & washing machine ( not all apartments), & the washing pods as well as dishcloths, brooms mops, etc. Fabulous sized terrace with amazing sea views, supplied with table, chairs beds and umbrella. Spotlessly clean on arrival, however the decor is a bit tired. Kitchen units could do with new doors as laminate is warping. My main gripe is the bathroom sink is set so far back into the huge vanity unit, that only a very tall person could reach the soap on the back wall. I am a petite lady and could not comfortably wash my teeth, or hands. I had to go to the kitchen. A child could not cope either. The huge bed is sooo comfortable, some of the drawers in the bedroom had a mildewy smell. Lovely pool area. Both restaurants we found great service, price and quality. I thought the on site supermarket had poor choices, unless you’re a child, no variety, poor fresh fruit quality and overpriced. We had a car hire as property is in the hills and not many shops around, so we went to Lidl, and any walk would be up a very steep hill. Plenty of free parking. Lovely staff & very obliging.
Comment from Hotel Management
5 Oct 2024 by Reception Manager, Hotel Management
Dear StephenThank you for taking the time to tell us about your experience at Ramada Residences by Wyndham Tenerife Costa Adeje. We are pleased that you enjoyed your stay and you found the staff lovely. All feedback is important to us and used to improve our services. Please be assured that your concerns will be taken on board as we constantly strive to achieve the highest level of guest satisfaction.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely.
by A verified traveler from Feilding
Posted 22 Sep 2024
This is a fantastic resort with a perfect swimming pool and lounger chairs, professional and caring staff and a top elevated location that maximises the amazing Adeje ocean views. If you are fortunate enough to book a one bedroom apartment with ocean views with a huge private balcony you won’t be disappointed. We stayed for 14 nights and loved every moment of our stay. We really liked the poolside cafe for brunch and the Spanish architecture and vibe of this resort. Our apartment was spacious, well equipped, having an excellent washing machine was a big plus. We enjoyed the safe walk down to the beach restaurants each night. Taxis are cheap if you are less inclined to walk. Our experience with the resorts day trip consultant was amazing. She is brilliant, as were the trips she recommended to Mt Teide and Masca and the island of La Gomera. We would thoroughly recommend this resort to other travels. If you haven’t been to Tenerife put it on your bucket list. The weather is perfect and the location idyllic.
Comment from Hotel Management
2 Oct 2024 by Reception Manager, Hotel Management
Dear NicholasThank you for taking the time to tell us about your experience at Ramada Residences by Wyndham Tenerife Costa Adeje. It is always a pleasure to receive positive feedback.We will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,
by A verified traveler
Posted 20 Aug 2024
The food at restaurant was horrible and the service was very poor
Comment from Hotel Management
22 Aug 2024 by Reception Manager, Hotel Management
Dear Vamsinath,Thank you for taking the time to tell us about your experience at Ramada Residences Tenerife Costa Adeje. However, we are disappointed to hear that we were unable to fully meet your expectations and are currently investigating your comments. All feedback is important to us and used to improve our services.Sincerely.
by A verified traveler
Posted 15 Aug 2024
My family and I stayed in a beautiful 3 bed apartment. It was better than we imagined. The balcony was huge, views of the ocean and overlooking the adult pool so quiet too. The main pool was a great size, we never had trouble getting a sun bed. The main restaurant served lovely food. Fresh pool towels and apartment clean during our stay. Reception manned 24 hours. We enjoyed the walk down to the beach areas and usually got a taxi back which was cheap enough. No entertainment of an evening so the whole place is quiet but that was fine for us. We went out most evenings. Fabulous hotel, would recommend and would love to return ourselves.
Comment from Hotel Management
16 Aug 2024 by Recpetion Manager, Hotel Management
Dear Claire,Thank you for taking the time to tell us about your experience at Ramada Residences by Wyndham Tenerife Costa Adeje. It is always a pleasure to receive positive feedback.We will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely.
by A verified traveler
Posted 15 Aug 2024
Lovely hotel. Staff are great. Hill is a little steep!
Comment from Hotel Management
16 Aug 2024 by Reception Manager, Hotel Management
Dear Jason,Thank you for taking the time to tell us about your experience at Ramada Residences by Wyndham Tenerife Costa Adeje. It is always a pleasure to receive positive feedback.We will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely
by A verified traveler
Posted 1 Aug 2024
Comment from Hotel Management
22 Aug 2024 by Reception Manager, Hotel Management
Dear Laura,Thank you for taking the time to tell us about your experience at Ramada Residences by Wyndham Tenerife Costa Adeje. It is always a pleasure to receive positive feedback.We will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely.
by A verified traveler
Posted 29 Jul 2024 on Hotels
Comment from Hotel Management
9 Aug 2024 by Reception Manager, Hotel Management
Dear Anonymous, Thank you for taking the time to tell us about your experience at Ramada Residences by Wyndham Tenerife Costa Adeje. It is always a pleasure to receive positive feedback.We will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely
by A verified traveler
Posted 28 Jul 2024 on Hotels
Comment from Hotel Management
9 Aug 2024 by Reception Manager, Hotel Management
Dear Michael,Thank you for taking the time to tell us about your experience at Ramada Residences by Wyndham Tenerife Costa Adeje. It is always a pleasure to receive positive feedback.We will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely
