Ratings based on 231 Verified Reviews

4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 15 Oct 2024
Overall I would recommend this property! The location and the surrounding views were awesome. The volcano activities and local hiking was great. The restaurant & the included breakfast was wonderful. Had a problem with the Air Conditioning & the windows didn't have screens, so we couldn't open them due to all the flies.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Oct 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Sep 2024
3 out of 5
by A verified traveler

Priced high for the product delivered -my opinion

Posted 25 Jun 2024 on Hotels
An auto opening outer door, or some way to hold it open would facilitate the awkward ingress/egress of luggage since it all comes through the main door in addition to what will probably be a long walk with a stair drop in the upper walkway. Rooms were fine with no real complaints. I found the restaurant overpriced, for the food served, and surprisingly the dinner service was poor.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Apr 2024 on Hotels
5 out of 5
by A verified traveler

Posted 17 Jan 2024 on Hotels
Comment from Hotel Management
8 Mar 2024 by Reception, Hotel Management
Thank you very much for your visit! We will hope you again! Reception.
5 out of 5
by A verified traveler

Outstanding overnight stay

Posted 5 Dec 2023 on Hotels
Overnight stay at Parador, wonderful room and view from balcony. Dinner and breakfast in restaurant were exceptionally good. Overall excellent value for money, only regret was we hadn't stayed for longer.
5 out of 5
by A verified traveler

Posted 13 Nov 2023
Beautiful views and great location! Spacious and clean room. Food was very good.
5 out of 5
by A verified traveler

Posted 16 Jun 2023
Was spending 3 days with friends photographing around the hotel region. The hotel was exceptional. Clean rooms with all the amenities you could ask for air conditioning, bathroom amenities and plush towels. Staff were always helpful with a smile. Spent a great 3 nights there. Will be going back with my kids next year.
3 out of 5
by A verified traveler

Dissapointed

Posted 21 Jan 2023 on Hotels
Great location, building and furnishings dated. Food OK but restaurant service poor